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Verified
5/5

2013-01-02

"I have just received a delivery of a wedding dress from outerinner. From the start the communication and advice over email was excellent. Even still we were concerned that this exquisite looking dress would not be done justice by either the making, the fit or the material. Much to our delight it looked just as in the picture. The material was of good quality and the fit was perfect without any adjustments. It will of course need a press but that is to be expected.
I offer my sincere congratulations and thanks to outerinner in their customer relations (Sally) and quality of goods.
Now for the bridesmaid's dress.
"

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Verified
5/5

2012-12-29

"these are some amazing people the dress is beautiful and i love it I am excited to wear it in may"

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Verified
5/5

2012-12-27

"I ordered a Debutante dress for my daughter and I needed a modest wedding type dress with no train. Plus, my daughter is tall and I needed a couple of extra inches added to the bottom of the dress. I have to say that I was very excited that I could use the custom feature to specify what I needed without having to worry about alterations. I received the dress about 3 weeks after ordering and I must say that is is PERFECT!! It looks EXACTLY like the picture. It is everything that I wanted for a GREAT price. Thank you OuterInner. I have recommended them to the Debutantes."

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Verified
5/5

2012-12-10

"We went everywhere to find a perfect dress for my daughter for her prom and couldn't find anything, and she was becoming very discouraged...and then we searched online and found this website and not only did she find the "perfect dress" for her prom. but she felt like she needed another one for her boyfriends prom as well, the prices and service were good enough that we could get both...Thank you for making my life a little easier! #happydayghterhappymother"

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Verified
1/5

2012-11-27

"Whatever you do, do not order a dress with sleeves from this site. I ordered a vintage style tea length wedding dress for my wedding in the beginning of December and it did NOT fit correctly. I put in a special instruction request for rush produtcion and delivery but now i wish the had taken their time. I wear a size 8 and sometimes a size 10 so I ordered a 10 just to be safe. The sleeves on the dress were so small that I couldn't pull them past my elbows. I had to take it to a tailor to alter it and spend another $50. The tailor said the sleeves were completly misproportioned with the rest of the dress. Like a size 10 dress with the sleeves of a size 4 dress. I would have returned it, but I would have lost amost of what I payed shipping it back and my wedding is in less then 2 weeks. Not to mention I payed $40 for shipping and the dress came crumpled up in a BAG! I couldn't believe it. I would never use this site again. "

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Verified
4/5

2012-11-26

"My sister and I recently purchased 5 bridesmaid dresses from OuterInner’s website for her wedding. My sister chose their site because their prices were pretty affordable compared to some of the other places we had checked out for the dress we were looking for. We wanted a short, lace dress and we were able to find the perfect one on their site! Their shipping was pretty fast compared to the 30+ day delay other sites were giving us. They had the dresses custom made in all different sizes in only 2 weeks and shipped them to us the next week. The dresses fit perfectly as soon as we received them. We had no issues with ordering from OutterInner. I would highly recommend them for bridesmaids dresses.
"

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Verified
4/5

2012-11-24

"Gorgeous! I bought a dress for prom from their website. The dress was just beautiful. I also felt their dresses are very affordable. The dress arrived in time for my prom.
And best of all my boyfriend couldn't keep his eyes off me :)
I've just placed an order for on of their black friday specials and can't wait to see it :)
"

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Verified
5/5

2012-11-24

"My future wife and I were very hesitant about ordering her wedding dress off the internet. But after getting the dress, she absoutly feel in love with it. It was flawless and looked great. Will be using OuterInner for future occasions."

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Verified
5/5

2012-11-23

"I recently ordered and received the Sweetheart Short Side Ruched Bridesmaid Dress in lava red. I am very impressed with the tailoring and attention to detail taken when making this dress. It far exceeded any expectations! The lava red colour is beautiful and the dress even has an in-built bra/support. I now wish I did order my own wedding dress from OuterInner as I know it would have been perfect and would have saved me $$$. Thanks OuterInner!!"

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Verified
5/5

2012-11-19

"We ordered all of our bridesmaid dresses from outerinner.com. Ordering was easy and they were able to make all the dresses and get them to us within one month. Every dress fit perfectly and there was not one issue with any of our dealings with customer service. We had ordered incorrectly and Cynthia in customer service was very very helpful and very positive and made me feel like our order was very important.
If you order your dresses anywhere else, you are paying too much and you are making a mistake.
"

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Verified
5/5

2012-11-05

"Hello to all!
I want to thank the team, for their professionalism Outerinner!
I ordered my wedding dress on their site that I find on the internet, and I am more than happy because the dress is exactly like it are present on the site, and I will marvel at! She look beautiful and more at low prices! moreover it was my time and send in with a very friendly greeting, which was for us a very nice and good intention on the part of this team!, this is why I wish to thank us
I have recommended to all my friends! Thank you to my contact Sally who was very reactive, so that to answer my emails or my requests and also very friendly.
I make my next purchase on this site certainly! because I'm fall in love! ;-)
"

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Verified
5/5

2012-11-05

"Very happy with my wedding dress, OuterInner did an amazing job. Can't wait to wear it on my wedding day :)"

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Verified
4/5

2012-10-30

"OuterInner's customer service reps are thorough and quick to respond. They made sure I had resolution to any questions I had regarding my order. Thank you, Roy. "

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Verified
1/5

2012-10-26

"Don't do it - I learned through this company to only order online from a reputable US-based company. They sent me the wrong size for a bridesmaid dress that's so big I can't be in the wedding party because there's no time to get another dress. Best part: their joke of a refund policy means that though I spent $80+ on the dress, but with the mandatory restocking 50% fee and shipping charge, I'll get $23 back for my trouble of sending the dress back to them.

Gee thanks. After I fly to the wedding, buy another dress and come back home, I'll send your crappy, useless dress so that I can get a quarter of my money back.

I'd sent in my size and the rep actually recommended the bust be an inch wider. I asked if they were sure, gave them height, weight, bra, size and repeated it. The dress comes and it's comically disproportionate, like an ice cream cone, and sure enough, it's too wide by FOUR inches. I tried to take it in for alterations and the lady told me she wouldn't do it because it was way too big, costly and still wouldn't look right.

And the refund policy is a joke. From now on, I'm only ordering online from US-based companies with an honest return policy that use reps and practices that aren't so shady.

Buyer beware.
"

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Verified
3/5

2012-10-18

"The dress I ordered was received damaged, it probably occurred during shipping. After a few emails a full refund was finally given."

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