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Verified
5/5

2012-11-05

"Good communication and follow through! thank you."

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Verified
5/5

2012-10-29

"They were very helpful. I ordered a fixture for architect approval and then the balance a week later. They spent time with me answering questions and were a big help. I would order from them again and would highly recommend them"

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Verified
5/5

2012-10-25

"This place is head and shoulders above the rest in terms of quality, selection and prices. We looked for a light to hang above our island for months and finally found it here upon the recommendation of our architect. I am very happy with the customer service as well. "

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Verified
5/5

2012-10-15

"Great Service! I had ordered an Artemide Dioscuri table lamp from Olighting and am very pleased with the service and the product. From orders in the past, I know that Italian lamps take a bit longer if they are not in stock. This order arrived faster than expected, intact and beautiful. The customer service was great. I called to see when I can expect my order, and the folks at Olighting were able to give me an accurate estimate. They were very courteous and even followed up with an email to keep me posted. I am very happy with my purchase and would use Olighting again."

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Verified
5/5

2012-10-04

"I ordered replacement parts for a Floss lamp..and they went above and beyond to get the parts..would deff utilize their company again..major thanks!!"

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Verified
5/5

2012-10-04

"I do a lot of online shopping. Probably about 80% of what I buy, I buy online. So I know the value of dealing with a quality online retailer and making that information available. That being said, olighting really did the right thing by me. Their site was really attractive, which is what drew me to them initially. But more importantly, when it was time to buck up and make a purchase, their customer support was top notch. I had some concerns about shipment and product size and their live customer service person was very helpful (live chat services frustrate me. I'm working on it.) ...Anyway, I hope this information is useful to you..."

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Verified
4/5

2012-10-04

"OLighting has an excellent online selection and a website that is very easy to use. We had an idea of what we were looking for but no specific fixture in mind, and somehow the OLighting website came up with perfect suggestions!
We are very happy with the light fixture we just received yesterday. My only complaint is that two fixtures we ordered on September 4th have not arrived yet. (The order tracking has been stuck on "will ship in 1-2 weeks" since I placed the order, and it has now been 4 weeks. )
Chris has been very responsive in replying to my inquiries, but ultimately I am still waiting on lights...will update when the shipment arrives!
"

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Verified
5/5

2012-10-04

"Skeptical to order online as the online shipping thing was very new to my wife and I. My expectations were exceeded and I didn't have to pack my truck with tons of fixtures since shipping was Free. One of the fixtures arrived damaged however we already received tracking for the replacemtnt. I trust it is on its way in one piece. I will be sure to use olighting again!"

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Verified
5/5

2012-10-04

"I have just another delivery from the folks at O Lighting. I have ordered from them numerous times over the past few years and i have generally been very pleased. My firm has been established for more than 10 years and I have dealt with many different suppliers during this time - both on and offline however I have never worked with a company who seems to care as much as this company does. Not every order has gone perfectly - I have received a damaged item, an order has been delayed and I have also had to return something just because it didnt work for a project. In every case they have gone above and beyond to accommodate our needs. Their selection and pricing seems to be comparable to some of the other online suppliers however the support they offer, both pre-sale and post-sale, has been on a level that I have yet to experience with anyone else and for this reason I am giving them a 5 start review and I will continue to recommend them whenever possible."

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Verified
4/5

2012-10-04

"Can't say I found what I was hoping to see at the showroom however their online selection combined with sales support were more than enough to help us wrap up a long project. A few weeks later, the house looks amazing.. Thanks again OL!! "

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Verified
5/5

2012-10-04

"OLighting was great.. We ran into some minor delays which we knew were possible but overall they were great. "

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Verified
4/5

2012-09-18

"olighting has a wonderful selection of high-end lamps. i purchased one, which was delivered while i was away and stolen.
i contacted chris about the problem and asked him to ship me another lamp immediately as i really needed it quickly. he almost immediately filed a claim with the delivery service and was able to schedule another delivery that same day.

chris kept his cool when confronted with a very upset client. he was polite, and responded immediately to my phone call and to each of my emails. i would do business again with olighting
because of the quality of the merchandise and because of chris.
"

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Verified
4/5

2012-09-14

"I ordered 3 fixtures from Olighting because they gave me a great price and promised to deliver the items in an adequate time frame. The shipping took longer than I was expecting due a delay with one supplier. Said that, the Customer Service is excellent, both Chris and Jose did a great job manage this issue and to deliver my order before my deadline."

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Verified
5/5

2012-09-07

"Olighting is well established, quick on their toes with communication and have a wonderful product breadth. Their lead time was bang on what they quoted me at time of order (1-2 weeks) -- I had my Kartell lamp by the end of the second week. Not to mention I found one of their generous offers via Amazon; bringing the price of my lamp well below the competitions pricing."

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Verified
4/5

2012-06-29

"I was so pleased to discover the Olighting site. I am just thrilled with my new Slamp light fixture. Chris and Jose were both very helpful with shipping issues. I've received many compliments and will certainly recommend this site to others. "

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