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Verified
4/5

2012-06-29

"I ordered from Olighting because they had the best price on the lamp I was purchasing. The shipping took longer than I was expecting it to and when I finally got the lamp, it was the wrong color. I contacted Olighting and Chris got back to me quickly and kept in touch until the issue was resolved. Minor bumps aside, the communication was great and I would order from Olighting again."

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Verified
3/5

2012-06-25

"...................................."

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Verified
5/5

2012-05-04

"The entire OLighting team was a joy to work with and i will most likely be coming back for any future lighting needs that i may have. I ordered a lamp and recieved it promptly, i called for some technical difficulties i was having installing the lamp and the rpresentatives there were very helpful;"

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Verified
5/5

2012-05-04

"PROBLEM SOLVED
PROBLEM SOLVED
PROBLEM SOLVED
PROBLEM SOLVED
"

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Verified
5/5

2012-05-02

"I had a very positive experience ordering high end lighting from the store. The staff is knowledgeable and prompt. Items received in a timely fashion. Also got the best price for the items. Very nice. Will recommend it to others and will shop with them the future."

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Verified
4/5

2012-04-25

"Order confirmation immediate; delivery sooner than expected. Love the Artemide Telo fixture. Minor problem - no light bulb was included and it needs a special fluorescent bulb which is difficult to find outside of NYC. "

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Verified
5/5

2012-04-22

"Just want to share with everyone the most incredible customer service that Chris Cristo at Olighting has provide. I had purchased a fixture from Artemide that took a bit of time to receive but was promised and shipped as scheduled, however after installing it sadly the socket was defective.
Chris promptly assured me how was on it and in the next few minutes he had sent me an email with the detailed instructions about wha t would take place. Chris always returned my calls or emails promptly and followed up on the progress of the return and the replacement fixture. The next time I need to purchase lighting fixtures I assure you it will be from Olighting, their service is outstanding . Bruce , Westport, Ct.
"

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Verified
5/5

2012-04-19

"Great Service!!!
This people go out of their way to accommodate the client and make things happen!
I wish every vendor I order from was like this one!
"

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Verified
5/5

2012-04-18

"I bought an Artimide Tolomeo floor lamp. I shopped around and settled on OLighting to make my purchase. I had not purchased anything from this company before but I was pleased and relieved to find my decision to buy from them was a good one. The purchase was simple and straightforward. I received email confirmation of my order and later an email invoice and tracking number to follow my order, communications which let me know Olighting was sensitive to the customer experience throughout the transaction, from purchase to delivery. Before delivery I had a shipping question which was quickly and easily answered on real-time chat (which was cool) by a sales rep, even though shipping questions weren't really his responsibility. He (Chris) was great and I appreciated his help. I got my lamp today. I love it! Olighting is great! You can feel confident buying from them!



"

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Verified
5/5

2012-04-16

"The first time around was just "OK" - They offred me a gift card to compensate for some of the delays. Needless to say,I was a bit skeptical to use it after the original delays. 2nd time around, I was IMPRESSED! Noticable chage, great service! "

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Verified
5/5

2012-04-12

"Olighting's prices were very reasonable compared to other lighting companies. I appreciated the attention their customer service representatives gave me anytime I had a question. I'll be shopping with Olighting again and suggest you should try them as well!"

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Verified
5/5

2012-04-12

"Customer service was very good. Our Personal Account Representative worked with us from the initial sale through delivery. We would definitely purchase from them again."

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Verified
4/5

2012-04-11

"My experience with Olighting has been great. They work with you to get the lighting you need and exchanges are easy. Pricing is very competitive and The sales people are always willing to go the extra mile for you to be satisfied."

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Verified
4/5

2012-04-11

"I liked the service, very responsive and open. I would definitely use them again in the future."

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Verified
5/5

2012-04-01

"My overall experience was nice. They were about to answer my questions and help me choose a fixture. I received my order quickly and appreciate how well packaged it was. I would recommend Olighting. "

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