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Verified
5/5

2009-05-28

"These guys are great. I decided to buy a Nikon D90 and I was worried about buying one online. But these guys had a great price and they shipped it super fast and it was very well-packed. I would highly recommend them. "

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Verified
5/5

2009-04-23

"One of the best experiences I've ever had... I like the idea of dealing with a family owned business and Norman Camera passed with flying colors.. My order was processed quickly and shipping was fast as two days is... I called them with a question or two and they were very polite and courteous...

I will definitely shop with them again, as their prices are better than most and competitive with others... And I get a good feeling dealing with a family owned business... Thank you, Norman Camera
"

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Verified
5/5

2009-03-19

"Wow!!! Norman Camera is a superior camera supplier. I was looking for a Canon 5D Mark II and everywhere I looked, vedors were out of inventory. Norman Camera had one in stock. I ordered and it arrived promptly. There was no upsell, no added accessories, no after the sale phone calls to "verify" the order...just plain old-fashioned fantastic customer service. They did exactly what they said they would do. Norman has now become one of my favorite dealers. I highly recommend this dealer for their honesty.

JP Owens
"

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Verified
5/5

2009-03-03

"I have been looking for a particular lens for about 4 months (Tokina 11-16/2.8 Nikon mount). In the past couple months, I found & ordered the lens from two other websites that reported it as "in stock" - but after my order went through I found out the lens wasn't in stock. Yesterday I came across Norman Camera - they showed the lens in stock and I decided to try one more time.

I placed my order on 2/2/09 at ~10am. The order was processed and queued to Fed Ex within 3 hours.

Norman's price on this lens was ~$40 higher than B&H and Adorama (where the lens has been out of stock since I started looking for it) *but* it was also $60 cheaper than Amazon (who currently has the lens "in stock").

In summary, my opinion of Norman Camera is:
"Small-town" brick & mortar camera shop with a "big city" inventory, fully-functional website and fairly competitive prices.

I would buy from them again (and plan to do so soon).
"

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Verified
5/5

2008-12-27

"Absolutely perfect in their dealings with me. Fantastic communication, super clear communication, no bait and switch, no pressure sales. I bought from them specifically to avoid the sleezy NY firms and I recommend them to everyone."

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Verified
5/5

2008-07-22

"I ordered a Sigma 17-70 K-mount lens from Norman Camera since they had one of the more competitive prices on said lens. Their website at time of purchase was not the most inspiring of confidence, but I went with them regardless since they had a high reseller rating on this site. I was completely satisfied as they shipped the product promptly, keeping me informed through email of the progress.

I would certainly purchase from them again, despite their being a smaller etailer.
"

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Verified
5/5

2008-06-12

"I recently have become active with dslr as a hobby and have had wonderful experiences with Norman Camera. The pricing is good and the shipment is wonderful. If you have a question they will get an answer for you. This places is top notch."

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Verified
5/5

2008-03-22

"After canceling an order from Amazon.com (I won't get into that on this review), I began to Google for the same product at a comparable price. The only source that I was able to locate in my 20 minute search was Norman Camera. I placed the order in the cart and went to pay. I chose the PayPal method and began to sign in to that service when I realized that I had forgotten my recently changed password. Now, I know better than this but instead of canceling the transaction through Norman's site and re entering the item into my cart. I hit the "Back" button... I didn't even refresh the page! I chose "Credit Card" as my payment source and completed my transaction. Not to my surprise, the following page instead of saying "Purchase Complete" or something to that affect. It showed "PayPal Purchase Pending", OH CR~P!!! Now, I do most of my Internet surfing in the middle of the night and this was no different. The store hours in MI were 9:00am - 7:00pm. Well needless to say, I called them the first chance I had on Friday (which happened to be at 4:20pm!). I explained my situation about my carelessness during last nights purchase and asked if I could complete the order over the phone... "NO PROBLEM SIR..." "Yeah, but not only that, I really need the item by tomorrow, Saturday..." "Well for $10.00 more, I'll get it to you tomorrow morning!" WOW!!!

Bottom line, I was extremely happy and satisfied with their level of service and have effectively won me over as a customer from Amazon.com!

Here is the current tracking from FedEx:

Mar 22, 2008 6:16 AM At dest sort facility TAMPA, FL

4:16 AM Departed FedEx location MEMPHIS, TN

12:34 AM Arrived at FedEx location MEMPHIS, TN

Mar 21, 2008 8:55 PM Left origin PORTAGE, MI

5:18 PM Picked up PORTAGE, MI

3:20 PM Package data transmitted to FedEx
"

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Verified
5/5

2008-02-19

"I want to extend a warm thank you to the sales staff of Norman Camera. I researched many other online stores and came upon NC and they beat the other stores hands down! I hope to beat the RR record of being 101 in 2008! "

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Verified
5/5

2007-12-14

"Purchased a Canon 580 EX through ebay and utilized PayPal. The entire transaction went smooth and without any problems or concerns. Notification emails were prompt. No comment on customer service; mainly because I didn't have to call them for anything. Product arrived when it was suppose to arrive, and exactly as they described it. No hidden cost/fees, no pushy salesman attempting to sell you extra accessories, or informing you that your product is now on back-order once you tell them you just want the product you ordered and nothing else. Weird, the way that works; isn't it.."

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Verified
5/5

2007-10-19

"Never worked with Norman Camera before. Was looking for a D80 body only. Usually would order such a big-ticket purchase from companies with excellent return policies. Norman Camera's seemed the most flexible and understanding. Placed order, got the camera, seems to work great. Thanks!"

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Verified
5/5

2007-10-11

"Great experience. Good price on a not easy to find lens - without the onerous NY taxes I'd be stuck with locally. Helpful staff and quick ship. No reservations in recommending - and I WOULD have reservations about most of the big NYC stores I've dealt with. "

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Verified
5/5

2007-06-07

"Wow..I thought B&H was pretty good. I had best online purchase experience with these guys.
I ordered Metz 58 on saturday and received it on wednesday morning. I think they processed my order on Monday so it only took 2days to get my flash.
They had best price on internet and had free shipping on top of that.
Packaging was very secure too.
I will definately buy from them again.
I am loving this flash so much I had to right this review to give prop to Norman Camera becasue i am so happy with the product and buying experience.

Unfortunately I never received any emails from them (confirmation & tracking) but I think thats my email problem. But I called them anyway.. They had great customer service over the phone.
"

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Verified
5/5

2007-05-23

"I ordered an Canon Speedlite 580ex II which was sold out at almost every other merchants (BH-Photo, Adorama, 17 St Photo Supply). Within an hour, my order was professional processed and shipped. I was also notified by email along with my tracking information that my order has been shipped. I would highly recommend this store for your future photo supply."

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Verified
5/5

2007-05-02

"Norman Camera's online store is very easy to navigate and order from. I ordered a Nikon D50 camera on Saturday, the order went through Monday and I had my camera Tuesday. If you are looking to purchase camera equipment online from a reputable store at a decent price I would highly recommend Norman Camera. Great Store!!!"

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