"A+ all the way around. I ordered my Camera Lens on Thursday 4/12 and it arrived on Saturday the 15th via FedEx in Minnesota. They do require someone on site at that address to sign for it, which could cause a problem if not home, but it was still very fast and reliable. Item was just as I ordered it and well packed. Great Job!!!!
"

"I was looking for an Olympus TCON 17 teleconverter lens to use with my Panasonic Lumix camera and the two photo stores I usually purchase from were closed for a week due to Passover. A guy on one of the forums recommended Norman Camera - said he lived near them, they were great, and that they sold from their website. After checking their rating on resellerratings.com, I decided to give them a try.

Order placed at 5:18 pm, less than one hour before their closing time.
E-mailed me with confirmation at 5:19 pm
E-mailed at 5:28 pm saying item was ready for pickup by FedEx and provided tracking # (That's only 9 minutes after order confirmation.)
Two hours later I get the 'shipped' e-mail from FedEx and in checking the tracking, the package had indeed been picked up.
Two days later - actually 1 day and 19 hours later - I received my new lens.

And, to top it all off, they were the least expensive.

I'll be back."

"I ordered the Sigma 70-300APO DG camera lens for Sony Minolta Mount. Ordered on Thursday and it was at my door Saturday before noon with the free shipping option. Fantastic service. Order from this company - they are the real deal! Excellent service, can call and talk to someone who knows photographic equipment. A true pleasure to work with. Great service, no rip shipping... Highly recommend."

"I ordered a camcorder from Norman Camera and was extremely pleased. Their pricing was very competitive and I received the shipment right away. I would definitely shop their again. "

"I called the store for further information on a camera before purchasing it. They were very helpful and answered all my questions. I ordered the camera and received it 2 days later. A very smooth transaction, I would definitly order from them again."

"I've purchased 6 Digital Cameras from Norman over the years. About to place my next order for a Nikon D80. Norman's is not just an internet site, but a real brick & mortar store - that some day I will visit. Norman's Camera is top flight - you cannot ask for better service or an honestly better price. Great folks and professionals that will spend time with you on the phone explaining anything you need to know about the camera you're buying. Very fast shipping! I like these guys!"

"Norman Camera treated me right.. After a mix-up on their new website (in correctly stated that Nikon 18-200mm VR was in stock), Norman Camera rectified the situation by not only providing me with a discounted price on the lens, but also by having it to me the very next week. For those of you unfamiliar with the lens, the Nikon 18-200mm VR is in high demand, but low supply. I'm very happy with the product and Norman Camera's service. I definitely recommend them."

"Pretty good experience with them. I did email them via Ebay which was not returned. Though I was able to get them via phone and I was taken care of well. Only problem I had wasn't actually with them but with FED-EX (horrible delivery person). Good to deal with. I purchased a Fujifilm S5200 via Ebay."

"Item as stated with vaey fast shipping, Good pricing as well. I will buy from them again.
Thanks"

"Very quick processing! I ordered an in-stock accessory for my digital camera on Wednesday and received it on Friday (shipped FedEx ground). I received a confirmation with tracking number within 12 hours of my order, and the package arrived on time containing my item as described.

The shipping price on the site was higher than what Pricegrabber listed, I mentioned this in the order comments field and they charged me the lower shipping price.

As long as they have the item you need in-stock (shows up on the product page), I'd recommend Norman Camera for any camera accessories that you need."

"I ordered a Canon Macro lens. The delivery was swift, but the first lens was DOA (auto-focus did not work). A quick call to the store and they quickly dispatched another unit (i.e. cross-shipped) without even requiring me to secure it with a credit card (by then, of course, I had paid for the lens that did not work - but they of course had no way to know I was telling the truth). Trust is good. The replacement lens (which was ok) arrived swiftly. Then I noticed I had strangely missed the fact that their price for the lens in question was about $100 above the average on PriceGrabber. I must've not paid attention to the sales person when I inquired the price as I had checked the price on PriceGrabber before placing the order (I have ordered from Norman Camera couple times previously and had a good experience so I am a repeat customer). Again, after a quick call to point out the fact that B&H was selling the same item for $100 less, and they quickly issued credit for the difference.

So.. not a totally event-free transaction, but I'm very satisified with the way the issues were handled, and will order from them again in the future. Sales people were very polite and responsive. "

"Cheapest price I could find on these items (Kenko extension tubes for Nikon AF). They had B&H, Adorama and KEH beat. They provided a Fedex tracking number. I would definitely do business with them again."

"this was my first transaction with Norman Camera and I must say I am very satisfied having almost exclusively dealt with Adorama and B&H before. i ordered a lens from them at 4PM on Wednesday. to my surprise they shipped the lens out before 6PM that day. I received it Friday, just 48 hours after putting in my order. very nice job and i'll definitely purchase from them in the future."

"I recently bought a Nikon D50 from Norman Camera. Not only did they have the lowest price, but I have to say that every single aspect of the sale was positive for me. I placed my order online, and soon afterwards, I received a confirmation e-mail. I wasn't sure if I was going to receive a shipment notification or not, so later in the day, I called in just to confirm that they had received my order. To my surprise, they indicated that they had received it, had already processed it and it was awaiting pickup by FedEx! My camera was delivered 3 days later, and everything was packed very well. The camera works great! I would definitely purchase from Norman Camera again based on this experience."

"Norman's had the item in stock when most other stores did not. The price while not the cheapest was competitive, and the shipping was very prompt."