"The very best of service. My order was shipped within an hour of placing my order, tracking information sent to me & my goods were delivered in perfect condition & right on time. I will certainly order from this seller again.
Pat"

"I have had nothing but wonderful experiences with Norman Camera and what staff I have contacted with questions. This is at least my second time ordering from your company and I will continue to come back."

"Good lens. Shipping on time."

"They shipped the order fast and it was delivered quickly."

"I ordered a Canon Lense from Norman's Camera on June 20th and received the package from them on June 22nd!! I was shocked considering the 5 state seperation between us. Unfortunately, they accidently shipped me the wrong item. I called them and they immediately shipped the correct item; I received this item on June 24! They didn't even wait for me to ship item #1 back first. I have never dealt with them before, but they now have a new repeat customer."

"I called Norman Camera late on a Wednesday afternoon looking for a specific camera that I was having trouble finding; they told me that had it in stock. I needed it by Friday for a Girl Scout camping trip. They processed my order immediately, and I had my camera Thursday morning. Very impressive! Thanks, Norman Camera!"

"I ordered a new lens that was out of stock or limited supplies at most retailers. I called Norman Camera to verify that their online inventory was correct and they were very helpful in confirming that the lens was indeed in stock. I placed my internet order on Wednesday morning and had the lens in my hands on Friday morning. They were very helpful and prompt in their handling of my order and I highly recommend them. I will definitely be buying from them again in the future."

"After waiting over a week for a major retailer, who also sells books, to ship a camera they had listed as "in stock".I cancelled the order and called Norman Camera. They confirmed that they had the camera and shipped it the next business day. Very happy with their service."

"I found Norman Camera Company looking in Amazon for a Nikon D3100 and found out they offer the best prices plus free shipping,I got my camera exactly in 3 business days and the product was as described!!Thank you, I'm so happy with my Camera."

"I tried to order with Norman Camera but their process is tedious and does not make sense. I had tried to order a D3S for an event tomorrow. The credit card showed the item was charged. When I called to verify my order, I was given to a different person and told they were running my card for fraud verification check. I was told to wait. I did and called back later in the day. They were not specific with why my order was declined. They mentioned it did not pass through verification. I asked for specifics because I want to make and order and fix any problem, etc. They did not give me any specifics when asked. I wanted to know if there was anything amiss. I had called my credit card company and was told everything was fine on their end. I understand the importance of fraud protection, surveillance, etc., but when the owner of the credit card is declined, and even when the credit card company does not have any holds or problems on their end, then there is a problem. The credit card company even stated they were not contacted by this merchant or any other agency. I will not recommend this merchant and will not buy from them again."

"I placed an order with Norman Camera and got it the next business day. Norman had it---a new model---in stock before other merchants, and the service was unbeatable. Free shipping, and the item was exactly as described."

"Bought Nikon d3100 on Amazon through Norman Camera. Had the camera in less than a week, best price, guided info throughout process, item exactly as promised. "

"While it is true that our preference as buyers is to have each and every transaction go perfectly from start to finish, the true test of premier retailers is how they react when there’s a problem. This is particularly essential with online retailers because the trust that comes from a face-to-face connection is missing. Until multiple transactions take place, the customer must have blind faith in the retailer, rely on others’ experiences communicated in reviews or a combination of the two.

The camera transaction, a 2010 Christmas gift for my daughter-in-law, was executed flawlessly from purchase through receipt. Shipping was swift, packaging was protective and the product was as I expected. Unfortunately, the camera was not of the quality that my daughter-in-law expected of Canon. Kelly of Norman Camera was very responsive and took exceptional care to make sure that the return transaction and my subsequent purchase of a model that did meet my daughter-in-law’s expectations went smoothly and that I, as a customer, was satisfied.

I would highly recommend Norman Camera as a 5 star online retailer.
"

"good shipping good camera"

"On Sunday, October 3rd I ordered a new Canon 50D body from Norman on eBay for $800.00. Norman assured me that it is a new camera with the Canon USA warranty. They shipped it (free!) on Monday, October 4th and I received it on Wednesday, October 6th. It is exactly as described and I am very happy with it. Kudos to Norman Camera for another perfect and honest transaction."