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Product & services pricing
4.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2019-02-09

I ordered a sony camera online, but...

"I ordered a sony camera online, but I chose the wrong one and the person who answered me by phone gave me a better opsion and a better package. thanks NjA for your help"

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5/5

2019-01-24

Great Job!!

"Max from your sales department was one of most knowledgeable and helpful people I have ever had the pleasure of doing business with. He greatly assisted me in selecting the camera and accessories that I wanted and needed and gave me a price that was better than I could have received anywhere else. I will tell others about him and your company and will definitely use you in the future for any electronic items I wish to purchase. Again, thank you Max and NJA for your help.
"

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5/5

2019-01-18

Excellent

"Nikon D3500 excellent!! We are very happy!! "

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5/5

2019-01-18

Great

"Great customer service in deciding what to get and product was in excellent condition. Thanks for helping us ammatures "

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1/5

2019-01-15

Poor Customer Service

"Their website has items listed as in stock (in my case a Nikon D7500 DSLR Camera with 18-300mm Lens Kit 13532, which I can buy at a local store in its entirety) but they aren't and they send bits and pieces of the order weeks apart, I'm still waiting for two of the items in this kit. If you want to return the item they tell you that there is a 20% charge. I have both contacted them via phone and email and they will not give me full credit for the return. They told me that this is the way business works. I would NOT recommend this company, Buyer Be Ware!"


5/5

2019-01-11

Nice service

"Dealing with Customer service was a great experience - very helpful - solved my issues very fast."

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5/5

2019-01-07

Excellent!!

"Customer service was a great experience - very helpful - solved my request in less then a minute."

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5/5

2018-12-07

Great close

"Max took care of me from the beginning to the end with product descriptions and price matching. He even shared the information that I was not obtaining elsewhere. he was patient has my order changed numerous times but in the end I was most happy. thank you"

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1/5

2018-12-06

Buyer Beware!!

"I ordered a high end and very expensive lens from this company that was supposedly selling this lens at a great price. I called and spoke to "Max" before I ordered and he assured me it was ok to place the order, that everything was as it said it was on the site and that they were available. I placed the order and was then immediately sent a notice that it was on backorder and that they did not know when it would be in. They had just told me they had it! I called and customer service put me through to a "manager" named "Max". I was assured by him with a giggle in his voice that he was not the same Max that I spoke to before. Funny - two different Max's. (I honestly believe that no matter what male you speak to they are going to tell you that their name is Max). He told me that he was going to look and see what he could do for me and then call me back. Of course he never did. I do not believe that they ever had the lens at the price they offered and they are just telling me that they are out of stock. I am not sure if this company is even legit. And now I am wondering about what they are actually selling. They say it is new, but is it? Are they knock offs? Are they even selling anything or just collecting credit card information? I honestly don't know. Buyer Beware!!
"


5/5

2018-11-28

Top Notch Service!

"I had an amazing and wonderful experience with NJAccessory and the sales rep- Mike. I was very worried about my order because I didn’t get any emails or confirmation and I have been waiting almost 5 days for my order to be shipped. But when I called, Mike was a huge help. He made sure that my order was finalized and shipped. Also gave me $50 refund because of the Inconvenience. Received my compete bundle along with 1 year USA standard warranty. It was an overall a quite pleasant experience. Hats off for customer service satisfaction! "

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5/5

2018-11-13

Easy

"Easy, fast and reliable- ordered a Nikon d810 filmmakers kit; great price & fast shipping. 100% USA & New. Their website is very convenient and easy to navigate (all information is listed). Best experienced ever."


5/5

2018-11-13

Excellent Service

"Fastest shipping , amazing, knowledgeable & helpful customer service, wide variety of choices, top deals, great discounts and easy online shopping. Customer service is one call away if there is any questions or concerns. Super duper awesome place!"

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5/5

2018-11-13

Great

"1. Always a pleasure shopping online at NJAccessory because of great / fair prices and quality electronics. Number one go to. And beyond excellent customer service. Highly recommend. "

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5/5

2018-11-12

Awesome Shopping experience

"I had to buy a camera for an International shoot and I need it
at a good price. The folks at NJA were nothing but helpful, and accommodating
Then 1 camera turned into Two because the client now wanted a 2-camera shoot, so I had to change my order after I had already placed the first order and added a few things as well. Max and the guys at NJA treated me with patience
and respect. I had a pleasant experience with these guys they now have a new customer
thank you, guys, for all your help and understanding much appreciated.
"

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5/5

2018-11-09

new Sony a6300

"Very knowledgeable. The two sales people I spoke to and the customer service agent were extremely nice and were able to get me my new camera the next day. they were even kind enough to refer me to appropriate tutorials for my specific camera."

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