ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

3/5

2018-05-16

Helpful but a little confusing.

"We had two purchases with them one directly threw them and one threw a third party re seller, that was more expensive, that was being shipped my them. They helped us get the better deal with them. But we still ended up paying for the more expensive price. It was very confusing. "


5/5

2018-05-16

Great Customer Service

"We bought a camera and unfortunately the order was somehow cancelled. The problem was resolved immediately when we called and they even switched us to a better camera and paid to have it sent with 2 day shipping. We’re very happy with our purchase. Thank you for all of your help!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-05-16

Camera Purchase

"The camera was brand new. It worked great. Definitely would recommend buying from this business again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-04-27

Excellent Fast Service

"Excellent customer service "


5/5

2018-04-16

Will come here to buy again!

"Sales are very technical and helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-04-10

Worst Customer Service!

"After ordering a camera from them, 2 day air, I called after a day to confirm the delivery of the order and was told I had to have a signature and wasnt able to send to another address. After asking for exception, i was finally allowed to give them my work address. But was told by “Jefferey” that it would take four days from the original order. He then yelled and cussed over my request to receive in time for my daughters birthday. This guy should not be in customer service and you are better off ordering from anyone but this company!!"


5/5

2018-04-06

Excellent buy Nikon D7200

"I am very pleased with my purchase. The entire process has been very smooth. The product arrived in just 2 days. The team answered my queries very promptly. I did a fair amount of research before placing my order. I am very happy at the end and strongly recommend them. The website needs great refinement particularly the user interface. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-03-30

Great service

"I had issues with a prior order when I called Jeff and thankfully the issue was resolved right away. Thank you very much Jeff for the quick help! "


5/5

2018-03-27

Tracy’s Review

"NJA has great customer service. "


5/5

2018-03-21

Great service

"Customer service was fast and swift. Much appreciated it."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-03-19

Helped through the whole process

"I ordered a camera and needed verification. I called and was not only helped but walked through the entire process. They were extremely patient as I had to switch from my smart phone to my laptop, and stayed on the phone till the order was completed. Since I am a leadership coach I really appreciated the customer service, time is valuable and people even more. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-03-19

Best service I have had in a long time.

"I experienced a few issues with my on line order and was ready to give up but your sales team was so helpful I managed to get my order done. If it wasn’t for them I would’ve bought elsewhere. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

4/5

2018-03-18

Very satisfied with service

"Products delivered were as advertised and shipping was amazingly fast"


5/5

2018-03-12

Excellent Service

"my camera arrived 10 days early PLUS a free upgrade in camera plus tripod I received for NO extra charge. Supreme service. Thank you. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-03-11

Favorite online electronic store .....

"Great deals. Fast shipping. Knowledgeable staffs. Their prices online are very very competitive and affordable and extremely satisfy with overall everything about their company. Customer service is very helpful and detailed about product knowledge and never force you into buying. Keep up the amazing work NJaccessory, forever will be my number one online electronic store."