"Liars, will sell you gray market merchandise and rip you off at full USA product prices!"
"We ordered our gear with a quick turnaround and they delivered very well. We got a Sony a7sii with the lens as a package and it is top notch! We will definitely order again! "
"I had a some issues with my camera order and the Sales team provided me with several good options that i was pleased with. Also I had a missing item and defective part the customer service team quickly shipped me the replacement parts. With this level of service i will be shopping with them again in the near future. "
"Had a problem with a missing item in package,real old fashioned style customer service went the extra mile to help.Great place to deal with...B"
"Ordered Bose headphones. I tried to order from Amazon first but they would not deliver here in Hawaii. Enter NJ! Order came on time, to Hawaii, and I love my new headphones!"
"Great Place to find hard to get Equipment. "
"I ordered a camera package, and they called asking if it was ok to have one lens would be a different colour than the picture. When I received the kit, I was short an adapter, which they sent out with no fuss. Pleasure to deal with"
"When I had a issue with my order Max was a superstar. He help me get it straightened out & also get what I need for my camera!"
"Wanted to replace a lost Canon Powershot camera. Did not want newest model for certain reasons, and was able to find an open box discontinued unit for me. No one else had that, only used ones."
"Wanted to share a great buying experience from NJA BuyDIrect & Save. These guys went above and beyond for our classroom projector.
We bought 20 units of Casio xj-w210wn and they gave us the best price and delivered on time as promised.
I waited to leave my feedback because I wanted to see how they handle the customer service because one of the units was defective.
I contacted Casio but their support was lacking when then led me to contact the seller, NJA - max told me not to worry.
He sent me a return label for the defective unit and shipped a new projector for us.
Honestly, I wasn't expecting that level of service.
Thanks again guys and I will be back.
Timothy Jacon
Purchasing Agent
Whitney High School."
"Cant wait to get my new camera!"
"Ordered a camera body from them, that transaction went smooth. Then they issued me a store credit which I used to purchase a aftermarket battery. It arrived DOA. Told them to send a OEM and I'd pay the difference. We agreed on a price and not only did they never send it but now they wont even respond to my emails. I have all the emails showing our conversations and the agreement. Think I should report them just out of principle. "
"I purchased my GPS and, even though there was a minor setback in the beginning due to operator error, received it in a very timely manner. After the support walked me through the error, I had my GPS in hand less than 5 days later AND they honored the original price I bought it at initially with free 2 day shipping. Great work guys!"
"I don't want to bash the company, as others clearly have had great experiences, but would just like to share some confusion.
I ordered a camera on 2/21/19. 2 days later, I received an email saying that further verification was needed before my order would be shipped. Several days later, I still hadn't heard anything, so I called. The person I talked to said the issue was that the camera I ordered was outdated, so they were having trouble finding it in any of their warehouses (it was listed as in stock online). He said that if I upgraded the camera to a newer version, it would be able to be shipped quickly, with expedited shipping for free due to the inconvenience. Sounded great!
Then I got an alert from my bank to verify the charge from NJA, which I accepted. But my card was never charged. This happened 2 more times, and I even called the bank and spoke to a live person to make sure that an NJA charge would go through. I contacted NJA to ask about the status of my order and to tell them that the charge should be ready to go (on 3/6). Heard nothing back.
It's now been 5 weeks and I still have not been charged, nor have I received the camera, and NJA hasn't reached out to fulfill the order.
I will shop elsewhere, and will cancel the order if it ends up coming through down the road. Friendly people though!"
"Max told me about a deal that saved me about $500 on warranties/accessories that I wasn’t aware of. Was more knowledgeable than I am about the equipment! Thanks again max"