"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Amazing !!!! I don't believe it till I see it!!! 3 pair of glasses !!! WOW"
"Prescription was not right "
"The process of navigating through a good selection of nice frames at discounted prices was a great find on the internet."
"I tried ordering my glasses using my bank debit card, but when i clicked on the "Place Order" button, nothing happened. I was finally able to place the order using PayPal."
“Hi Dan,
We apologize for the inconvenience caused to you on the checkout page. We do understand that sometimes it is frustrating when things go against our will. However, we would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward.
Please feel free to reach our support team and they would be happy to discuss the issue at your earliest convenience.
Regards,
-Goggles4u ”
"Great pricing, about 75% of what you will pay at any other place!"
"Easy to use website and best customer online service!!! 5 Stars"
"The price was great and i always get a good product"
"Customer service was awesome. Product delivery was unbeatable. "
"All I had to do is pick the frames, upload my prescription and bam, ordered my new prescription sunglasses for this summer. "
"I can't wear my glasses at all. The box was damaged in shipping, but the glasses seem to be okay however the hinges are broken and can't be adjusted so I can't even wear them."
“Hi Connie,
This is unpleasant to know about the trouble you have had with the order. We will have the support team reach you in a short time to resolve the problem in the best way possible.
Regards,
-Goggles4u”
"i received my first pair of glasses via USPS, the case was broken, the glasses safe at least. you should use a better packing option."
“Hello Jose,
Thank you for you for your order. We hope that you will be satisfied with the product.
Regards,
-Goggles4u”
"I can not evaluate the glasses. Now having the glasses, I can say they are as expected. The prescription appears to be accurate and the frames are what I ordered. Apart from the wait being longer than advertised, I am satisfied. You certainly can not beat the price. I will recommend Goggles 4U to others. "
"Always an easy process, this is my third time ordering from Goggles4u. I'm hook on your product and service."
"beautiful frames at a very reasonable price"
"was great... second time around"
A rep from Goggles4u, Goggles4u, has responded:
“Hello Bonnie,
Thank you for taking the time to share your feedback and we are sorry for the inconvenience you may have experienced. Upon checking the details we found that the order was placed with single-vision distance lenses therefore, you were not able to read with them.
However, the support team will be in touch with you in a short time to resolve the problem in the best way possible.
Regards,
-Goggles4u”