"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"I was kind of hesitant at first but Goggles came through!!"
"Has taken twice as long as you said it would hard as hell to get into your account if you can didn’t inform me at all about a tracking order no information at all just wait. Wait wait wait wait and still waiting."
"My order was placed over a month ago and as of today, April 22, 2024, I have not received any communication from Goggles regarding shipping date or expected date of delivery. Of course, the company has already received payment for my order. One would think follow-up communication with the customer is good business."
“Hi Myra,
We highly apologize for the delay in the delivery of your order. We see that the order was produced and shipped out from our production facility however, the international shipment customs process took a little longer time for clearance of the shipment which caused the delay in the delivery of the order.
However, we see that the order has now been delivered to the given address, and hope that you will be satisfied with the received product.
Our apologies for any trouble caused.
Regards,
-Goggles4u ”
"Best prices around if you need multifocials. Many, many choices for everyone. "
"Ordering was simple especially compared to Zenni. But why did it take so long to get delivery? After a few weeks I called and was only told that my glasses were in California and that it would be up to five more days before I received them. Otherwise, the glasses look good and appear to be made correctly. Ed"
“Hello Edward,
Sorry to hear about your dissatisfaction with the delivery time. To offer the best possible price to the customers, we produce the glasses in our overseas production facilities and they are initially shipped from there hence the time frame is a bit long. Our production and shipping details are listed on our website as well.
However, we are glad to know that you are happy with the received product and look forward to serving you in the future again.
Regards,
-Goggles4u”
"Goggles 4 u is highly recommended for affordable prescription glasses, they were able to deliver my order of progressive lenses in 2 days with a great discounted price. "
"I got a very nice pair of glasses from Goggles4U at a very good price. Easy to shop for glasses, you can try them on (virtually) with My Mirror. I got my glasses for a fraction of the price of buying them from my eye doctor. They are well made and work well. I'm very happy with the glasses. Ordering was smooth and easy. Shipping time was around 10 days."
"It was easy to get around and upload prescriptions. I have ordered from you guys before and I love my glasses"
"I very excited to get my glasses."
"The ordering process went fine. The stated delivery time was where they fell down and ended up being more like 20 calendar days than the stated 10-12."
"Loved this sure saved me so much money you will love their products"
"Excellent experience.i hope glasses are good.i will come back as long as all good.thank you."
"very unexpensive and different syle to choice from"
"It has been over a month since ordering from goggles4u and i have not received my order. I did reach out about 3 weeks ago to see what the status was on my order. The response was that as soon they receive notice that they have arrived at a US port i will be forwarded my tracking number. I have not. I reached out around a week and a half to two weeks ago requesting an update on my order, i have not received word back from them.
Thank you i really wish i would get my glasses or a refund.
Regards,
Shannon"
“Hi Shannon,
We highly apologize for a bit delay in the delivery of your order. We see that the order was produced and shipped from our production facility timely but the international shipment custom process took a little longer time for clearance of the shipment which caused the delay in the delivery of the order.
However, we see that the order has now been dispatched via USPS under tracking ID 9400111206210185211489, you can expect the order in a couple of days now.
Our apologies for any trouble caused.
Regards,
-Goggles4u”
"Over the years I have bought at least a dozen pairs, and have been satisfied.
I wish they sold spare parts, earpieces, as well as I frequently break my glasses."
A rep from Goggles4u, Goggles4u, has responded:
“Hi Gregory,
We are sorry for the delay in the delivery of your order. We see that the order was produced and shipped out from our production facility however, the international shipment customs process took a little longer time for clearance of the shipment which caused the delay in the delivery of the order.
However, we see that the order has now been delivered to the given address, and hope that you will be satisfied with the received product.
Our apologies for any trouble caused.
Regards,
-Goggles4u ”