"I ordered a Silver Garnet Infinity Celtic Trinity Knot Heart Necklace late on a Saturday evening and needed it for my granddaughter's 16th birthday on the following Tuesday. The necklace arrived on time, was beautifully packaged and my granddaughter loved it - it was exactly as described. There was a free gift necklace that I loved so all in all everyone was very happy. I shall buy from Glencara again because the product was good quality and lovely and the service great."

"Their craftsmanship is amazing, for the price I was sceptical at first but the product's quality is on point and it's the shiniest ring i've ever bought, aside from that their sizing guide is really good as the ring fits really well on the finger i've mesured.

The shipping time was fairly good as i live in Canada and they ship from Ireland, i received my package within a working week

I would 100% recommand/buy from them again."

"Thus is my second purchase from this company and can honestly say, what a great Company to deal with and their jewellery is first class well made and great delivery time
Would recommend Glencara to all my family and friends and the world.
Well done and thank you."

"Placed an order for an infinity neckless in PLENTY of time. It was schedule to arrive on June 27th. My anniversary is today (7/11) and they still can't give me a shipping date or tracking number. What is funny (not funny) it their website shows my order was shipped on the 22nd, but I have IN WRITING an email stating that isn't a real shipping date.

They do not communicate via phone or chat message. Email only. It also typically takes several days before they respond. The good news is I have documentation the product never shipped, the bad news is one of the gifts for my wife isn't coming.

Also interesting is if I agreed to pay an additional $20 for higher quality diamonds it could be shipped immediately. While $20 isn't a lot on a $600 purchase, it made me realize they are not intending to ship my gift, and are hoping to scam more money. Stay away from Glencara.com. It is an absolute scam."

"Placed an order with the delivery date for a week after. Couple days later got an email saying that the piece had to be manufactured, so the delivery time would be for nearly 3 weeks later.
Piece shipped on the 27th June with the promise of 2-5 working days delivery and nothing. When contacted the customer service, the dates just kept changing.
When requested for a refund, the company said the pieces were already shipped so no refund would be given and offered me 10%. I have no interest in the pieces and will definitely not shop or recommend this place ever again.
What initially seemed like a good deal has turned into a waste of my time and money."

"Glencara produces lovely jewellery and at reasonable prices. My wife is delighted with her Ardagh Brooch. Delivery was speedy. I needed to Chat Online during the purchase and R could not have been more helpful. Kind, patient and helpful. Glencara is to be recommended without reservation."

"Have ordered a few items from Glencara and have never been disappointed "

"I ordered a Claddagh ring for a friend staying with us from France for her 21st Birthday. The ring is beautiful, lovely quality, perfect fit and a lovely keepsake of her Irish stay. The team were so helpful and friendly. Will definitely buy from Glencara in the future. Thanks so much. "

"fast delivery, plenty of options, very clear and accurate with sizes, extra plus that you get an item for free. "

"The necklace was stunning fast delivery "

"I am being a little overly generous with this rating, mostly because in the end I did receive the product I custom ordered and it is beautiful, but a I did experience some frustration along the way. I began the process of placing a custom order in mid-December, expecting this to be a Christmas gift. Having received no follow-up by early January, I inquired the status and was informed the custom order department had closed down for the holidays. However, they were then very accommodating to facilitate my order at that time and by January 10, the order was paid for and in production. After a month, I inquired the status and was told the stones had to be outsourced and they would notify when they would be in. After another month, I inquired again and was told the stones were expected within the week. After another month, I was notified the item was ready to ship. After another month, I followed up again having received no shipping confirmation as promised, and after providing order confirmation information, I waited another week for a response, having to follow up yet again. I finally was told the item had shipped and I did received the item within a week of it having shipped. Aside from the fact the Christmas gift was not received until late May and the communication saga, I am pleased with the product. While I fully understood the delays stemming from my custom order, I would have appreciated a little more communication initated from the company at various points in the process. Contrary to some of the negative reviews on this site, the company is not a scam; it is very legitimate, although I was starting to have my doubts. And, after all of the that, I would be willing to order from them again because of the nature, variety, and quality of their products."

"The item I ordered was delayed and when I contacted customer service they worked to get it to get it to me in time to give as a gift. The item arrived in time after several back and forth helpful messages. My granddaughter loved the Claddagh earrings ~ they were beautiful. I would definitely order from Glencara for my remaining granddaughters birthday gifts!"

"Great service, prompt delivery & excellent product!"

"Ordered white gold bracelet weeks ago and never arrived. Sent numerous emails and say we are sorry for your delay. This is never coming as company doesn't exist. STAY AWAY "

"Stay away from this company. I bought a gift supposedly to be delivered last April and got nothing but misleading information. They claim that Fedex is to blame but I did the due diligence and contacted FedEx which advised they could not find any parcel. SCAM.
Be sure of you decide to go ahead,.pay by PayPal, at least you may be able to get something back.

Date of experience: 14 April 2023"