"I've bought many different pieces of equipment from Fitness Factory Outlet and I have always been extremely satisfied with their products and customer service. They have some of the best prices you will find and shipping is super fast. I keep coming back not only for the excellent selection and prices, but for the outstanding customer service. You won't find a better company to buy your fitness equipment from period! "
"Very informative, helpful customer service. "
"These gentlemen truly expedited the shipping of my commercial gym equipment!! "
"The seller was very professional and kept me informed regarding the shipment during COVID times. Will order again soon!"
"I ordered a back-ordered lat attachment scheduled to ship the first week of September. I received it today, at least five to six weeks early. It might of helped that I live about 30 miles from the manufacturer. But still, wow. "
"Great experience and very responsive to questions."
"Everything went great, even with all the chaos of the coronavirus pandemic. They were upfront about the equipment being backordered. Great price and very helpful with my questions before and after ordering."
"Looking for a weight lifting bench accessory. No where to be had on the internet, thanks Covid. They said it would ship late June and it did! Blown away."
"I didn’t expect this Lat attachment to arrive so quickly. Powertec is the BEST machine ever made. And Fitness Factory has always delivered exceptional service and quality products. SERIOUSLY WOW! I actually bought the Work Bench years ago from Fitness Factory and it still performs to perfection. Thank you guys and ladies at F.F. Keep up the great job!!!"
"Everything went smoothly with my order, even in the midst of the coronavirus pandemic. I bought lock jaw collars for my barbell. They are great-make it very easy to change weights between exercises. Prices are good, customer service is excellent. They have live customer phone support, which I am seeing less and less of nowadays with online retailers. Two thumbs up!"
"I purchased the body solid leg press/hack squat machine. The staff was knowledgeable and answered all my questions. The buying process was simple and easy. Would definitely recommend to anyone looking for gym equipment and will be back soon for another purchase "
"I purchased 2 one-inch weight horn adaptor and it arrived much quicker than anticipated. They respond quickly and the service is fantastic!"
"Purchasing the equipment went smoothly and I was promptly emailed the transaction receipt. There was no follow up on the shipping end."
"Was having no luck finding gym equipment during this COVID-19 pandemic, but Troy and Tony came through like Champs finding me a Functional Trainer. And at a great price too."
"The Bosu Ball shipped fast and was the best price I could find. I tried buying from two other stores, but the first one came without a pump or stopper cap and the second store canceled my order because they couldn’t get the inventory. I wish I had just ordered from Fitness Factory Outlet the first time. I will start looking here first the next time I need something for the gym."
"Ordered a recumbent bike. I had a few questions and service was very helpful. They told me there could be a delay due to COVID but I received my bike in exactly one week. No issues at all."