"I've bought many different pieces of equipment from Fitness Factory Outlet and I have always been extremely satisfied with their products and customer service. They have some of the best prices you will find and shipping is super fast. I keep coming back not only for the excellent selection and prices, but for the outstanding customer service. You won't find a better company to buy your fitness equipment from period! "
"I purchased the body solid leg press/hack squat machine. The staff was knowledgeable and answered all my questions. The buying process was simple and easy. Would definitely recommend to anyone looking for gym equipment and will be back soon for another purchase "
"I purchased 2 one-inch weight horn adaptor and it arrived much quicker than anticipated. They respond quickly and the service is fantastic!"
"Purchasing the equipment went smoothly and I was promptly emailed the transaction receipt. There was no follow up on the shipping end."
"Was having no luck finding gym equipment during this COVID-19 pandemic, but Troy and Tony came through like Champs finding me a Functional Trainer. And at a great price too."
"The Bosu Ball shipped fast and was the best price I could find. I tried buying from two other stores, but the first one came without a pump or stopper cap and the second store canceled my order because they couldn’t get the inventory. I wish I had just ordered from Fitness Factory Outlet the first time. I will start looking here first the next time I need something for the gym."
"Ordered a recumbent bike. I had a few questions and service was very helpful. They told me there could be a delay due to COVID but I received my bike in exactly one week. No issues at all."
"Very satisfied with both Fitness Factory Outlet and the product Powertec Workbench Multi Press WB-MP19 w/Isolatoral Arm.
Even with the chaos caused by Covid19 the Fitness Factory Outlet was still able to deliver in a reasonable amount if time. As for the actual product I could not be more happy. Assembly was a breeze and the quality is great. Maybe not commercial grade but well the price."
"My name is Jun, and I recently ordered Troy USA Sports 400lb Olympic Set.
I was worried about it because every business is not functioning as usual due to the coronavirus. So I called the fitness factory outlet to ask about my order. I was surprised that they answered my call. As you know, these days, many businesses have shut down their call centers, and customers have to wait for a response via email, and it takes forever. But the Fitness factory outlet is different. One of the representatives kindly answered my call and explained to me everything I needed. I don't receive my package yet, but I am 100% positive that this company will fulfill my order. Long story short, Fitness factory outlet is trustworthy, and you don't have to worry about its products and customer service."
"I called and a person named Tony answered and although the store was closed, he took the time to answer my many questions, thus earning my business...When I asked for his name he told me that his name was Tony and was the store owner...Five Star Rating *****"
"I would have liked to know when the item is expected to arrive during checkout. I know this cannot always be accurately predicted right away but it helps to know"
"Quicky, in and out and wam bam thank you mam! Got EXACTLY what I needed and DONE! :-D"
"Was looking for Body Solid PHG1000X weight stack & got what I needed"
"Products all in one area which made selection easy for the most part."
"As always, Troy was very helpful. I am a repeat customer and highly recommend Fitness Factory"
"I have been purchasing from Fitness Factory Outlet for awhile now and I am very happy with the selection of items they have for home use.. I never have to wait to use a piece of equipment in a gym somewhere,, I workout in the convenience of my home.. Tony or Troy do offer assistance with your purchase if needed, I had a few questions about my Body Solid Lever Gym and they returned my call promptly and answered all my questions. Thank you Fitness Factory Outlet for your great service...
Scotty B."