"I've bought many different pieces of equipment from Fitness Factory Outlet and I have always been extremely satisfied with their products and customer service. They have some of the best prices you will find and shipping is super fast. I keep coming back not only for the excellent selection and prices, but for the outstanding customer service. You won't find a better company to buy your fitness equipment from period! "
"Anthony was very helpful and professional and provided exceptional customer service. Thanks Anthony."
"I have spoken with Tony on several occasions and each time he has went above and beyond to answer my questions and has also followed up with emails very quickly. He has kept me aware of delivery dates and availability of backordered products. I highly recommend Fitness Factory Outlet!"
"Superior customer service across the board. Due to the current back log of orders during the lockdowns, orders would take a while to be shipped, but every time I called or emailed to inquire about the status of my orders, they were always available and more than happy to see where things were. Everything I ordered arrived in perfect condition and I made it a point to order all of my equipment from them as it's not everyday you find folks who really care about your orders. Highly recommended."
"Anthony is a businessman of old. He answers your calls and offers the best service since days when people treated you as a customer. He took the time to speak with me and let me know what was going on through every step of the process.
Will definitely purchase from him in the future
"
"Not only do they have great products, but their customer service is excellent!!"
"These folks go out of their way to make sure that you are satisfied with your purchase. "
"Tony was kind and considerate made me feel as If we knew one another he took his time to answer all the questions that I had and to stop any anxiety that I might have About shipping accessories even installation. I would do it all over in a instant."
"I'd give these guys 10 stars if I could. Their customer service was second to none! I buy quite a bit of exercise equipment but will get all my future orders from Fitness factory outlet."
"What can I say? Ordered a quality leg press at an excellent price; it showed up weeks in advance of when it was supposed to show up; was able to construct it in just two hours; and just used it this morning for the first time and I feel whole as a competitive bodybuilder again. I'll be doing future business with Fitness Factory Outlet. Great group of people!"
"I wanted take a brief moment to commend Tony and his team for providing me with great customer service. I purchased a Powertec Leverage Gym during the pandemic and the communication by Fitness Factory Outlet was above average. Each time I called for an update, I was given a detailed description of the status. Tony took the time to explain the process and did not hesitate to explain again, if there was something I did not understand. The pandemic caused the equipment to take a little longer than expected, but because of the communication I was able to have the reassurance that everything was still moving forward. The delivery process was great as well. Tony called to inform me the delivery company had been trying to reach me. I immediately called them and arranged the drop off. The equipment is now built and is better than expected. If you find a piece of equipment that you are interested in purchasing, I highly recommend using Fitness Factory Outlet."
"I ordered my equipment in the middle of this pandemic; Tony and Troy stayed on top of things and kept me updated with the status.
Great Experience!"
"We purchased our PowerTec workbench Multi System WBMS19 for our new home gym. We have no regrets. It's a great workbench multi system worth every penny. Customer service was great as well as the delivery service. We had to wait 3 months for it due to the pandemic but it was definitely worth it. We absolutely love it! Thank you Fitness Factory Outlet for making our experience a successful one. "
"Fitness Factory Outlet is an outstanding business that’s dedicated to knowledgeably assisting customers. They’re built on a foundation of integrity and display a honest desire to meet customer needs. I definitely would recommend them to anyone seeking good prices and sincere help in purchasing exercise equipment."
"Fitness Factory Outlet is heads up company! They stand for honesty and integrity. It’s been a character building experience patiently waiting for my home gym to be shipped. I talked to Tony, he appreciated me holding on. But he reassured me that I would get my ordered shipped to me. Tony is all about having great service! I highly recommend doing business with Fitness Factory Outlet! They stand for excellence!!"
"best service , communication excellent, now you have to have patience with the shipping bcoz covid19 beside that every thing is awesome. "