"I've bought many different pieces of equipment from Fitness Factory Outlet and I have always been extremely satisfied with their products and customer service. They have some of the best prices you will find and shipping is super fast. I keep coming back not only for the excellent selection and prices, but for the outstanding customer service. You won't find a better company to buy your fitness equipment from period! "
"Did not find a needed attachment for my machine"
"nobody answered my promo code question
"
“Who did you contact and how did you contact them?..Did you allow 24 hrs for us to reply?
Are you unable to call us toll free at 877-336-7483?”
"My second on line purchase, 4 purchase overall, Tony is a pleasure to work with"
"The order was placed with ease. Great supply of anything one would need."
"Great customer service and best price hands down"
"I was able to find exactly what I needed to complete our home gym and they even sent me a discount code. Free shipping was also an added bonus that made me decide to purchase here rather than another company. "
"Easy shopping, Easy Checkout! Thank you!"
"Bought high end WBV mahine , shippped same day , great prices and great warranty"
"My second order from here. I contacted them a few times after my first order with questions and they were always extremely helpful! Great company!"
"very good experience, very good"
"Tony was very help for first time buyer. "
"Do these guys even know how to go on vacation? I was communicating with them over the holidays at the end of the year and they were very responsive! My order had a missing box or two and they got the issue sorted out much faster than I would have expected. I've already got a tracking number and all I had to do was write a short email when I discovered something was wrong."
“Thanks so much for understanding that these things do happen, especially this time of year and there is nothing we can do to stop that. What we can do is try to fix it as soon as possible. Thank you for recongnizing that and not just the bad aspect.
Troy”
"Troy went out of his way to help me. thank you"
"I looked at buying the GCAB-STK and asked for a lower price. I received a coupon code. With work and holidays, I couldn't receive the order, so decided to wait. Now, weeks later, I tried again and my code still worked. I made the purchase and can't wait for the arrival. More on the results later."
“Thanks for the kind words Thomas. We dont try to hurry anyone into making a large purchase nor do we turn off the codes we sent you if you dont buy it that day. Glad everything worked out. I will have tracking for you in a few days.
Troy”
"Todd was super helpful, they answer the phones. This is a brick and mortar store that has an online presence and they won't be undersold. Todd got me a custom coupon right away when I found something for less at a different larger website. Breezy and easy to work with, will buy from again"
A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded:
“Hello,
Which attachment is it that you couldnt find?
Troy”