"I've bought many different pieces of equipment from Fitness Factory Outlet and I have always been extremely satisfied with their products and customer service. They have some of the best prices you will find and shipping is super fast. I keep coming back not only for the excellent selection and prices, but for the outstanding customer service. You won't find a better company to buy your fitness equipment from period! "
"Over good communication for delay of my order due to bad winter storm in Texas... They kept updated with details to keep me posted about my order status. Very much appreciative! "
"The guys at fitness factory are very knowledgeable and patient and friendly, With all the concerns I had in making the right decisions on the equipment best fits my fitness Goals I have in mind, I give them FIVE STAR SERVICE ⭐⭐⭐⭐⭐"
"Absolutely unmatched customer service!
Tony showed great patience educating me with product info before my purchase even more with my million questions about delivery! "
"The salesman was knowledgeable about the equipment eventhough I was willing to spend more he told the would do everything that I need."
"Products was in stock, quick response to inquiries, reasonable shipping time frame."
"I searched online for workout equipment and found Fitness Factory Outlet. The gentleman that was working there who answered when I called was knowledgeable and answered all my questions in a professional and respectful manner. Because of this, that is why I decided to make a purchase with them. "
"Don't know where to start. Called the store on a Sat, left message and Tony called me back immediately (impressive). I am in Texas and I was hesitate to order something that expensive from so far away. Tony immediately made me feel that everything was on the up and up and that he was a legit business. I ordered my equipment that day and called Tony a few times to get update on my order, he was very helpful and professional. This guy is a true business man and has a lot of class. Got my e-mail today that my equipment was on its way from LAX, be here in a few days. Will be ordering more equipment shortly from Tony, Thanks Brother your a
Rock Star !!!!!!!! - If you can deal with Tony directly - do it - he is spot on."
"I've never ordered equipment like this before but had it explained to me very well. All my questions were answered and I was even given a 5% discount, despite the fact that I'd just missed a sale on the item. After my purchase, I had additional questions about delivery and Anthony explained that process even though it's another company that delivers the product. I ended up with about 7 emails between myself and Anthony and, every time, he was timely with his response and continued to provide instruction and what would take place between purchase and delivery."
"Won't Find it Anywhere Cheaper than Here."
"Great experience with the seller. Fasttttt replies to questions. Would buy again when the time comes."
"I have been buying home gym equipment for over 30 years and I highly recommend this company as the best. Customer service is outstanding and the pricing is the lowest you can get. If you have read this recommendation then you have found the right place to purchase your equipment. Search no more ! Enjoy your purchase. "
"I placed several orders with Fitness Factory Outlet. Prices are the lowest for most items and customer service is simply a five-star. In each and every case Tony has been of great help. If you have questions about equipment he will walk the extra mile until you get all the info you are looking for. Extremely satisfied."
"Haven't received the product yet, but looking forward to ordering all my accessories from them both for my home use and personal training practice. Great prices and excellent communication so far."
"I called originally about some questions I had on a special machine and the owner (I believe his name is Tony?) was able to answer all of my questions and provide me with some cool information on the product I was inquiring about. Not thinking that it would be next to impossible to get Olympic weight plates during this COVID pandemic, the owner had mentioned a spot where I could get quality plates and for a great price and it was through a company he wasn’t even affiliated with. I rate both my experiences a 10 out of 10 and the reason for that are... HELPFUL, FRIENDLY, GREAT PRICES, FAST TURN AROUND TIME FOR SHIPPING AND EASY TO DEAL WITH!
A satisfied customer- Doug O! "
"Awesome product and great customer service. Thank you Fitness Factory Outlet!"