"I ordered the Danielle Marble Console Table and it came slightly damaged, with part of the bottom shelf cracked. Reached out to customer service and Cyra went above and beyond to get an entirely new table shipped out to me quickly. Thank you, Cyra!"
"Chris and Teresa were awesome. I'm looking forward to receiving my Toulouse Aged Ebony Storage Home Office Set in about 3 to 4 weeks. I'll write more then. "
"I purchased a dining set and the leaf is missing. Not only did they refuse to help but their emails were not customer service friendly from the start. Don’t buy from them unless you want defective furniture!"
“Hi Elbie,
We're sorry to hear that you were unsatisfied with your purchase. Unfortunately, our team was unable to replace the missing part you reported to us on 10/28/2022 because the delivery paperwork was signed on 7/22/2022 indicating that the table was delivered in good condition. Once again, we apologize about this experience and hope that you'll give us another chance to be of service to you!”
"Apparently records that we called about shipped immediately. Unfortunately they went to our former address but no harm done. We picked the cords up today and our chairs are working perfectly! I can’t tell you how relieved I am. Thank you so very much"
“Hi Mimi, glad to hear that it all worked out! Thank you for taking the time to leave us a great review.
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"The console is a perfect fit for the entryway. It does not overpower the space, but still has a nice presence. I couldn’t be happier."
“Hi, It's great to hear that you are satisfied with your recent purchase. The console is definitely a favorite among many of our customers. Thanks for your valuable feedback!
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"Very easy to navigate website and the ability to compare products next to each other. Easy to make the purchase. Would be the first site I will come back to purchase any other furniture. "
"Very easy to navigate. Easy to pusrchase. Would use again. "
"I had a great ordering experience. All of my questions were answered prior to making my order."
"I ordered an Ashley living room furniture set. Our plans changed a bit and it ended up sitting in my garage for 3 months. Today we opened it and it had no legs, a small tear, and it was a Saturday. I was worried because I ordered it quite a while ago. I called customer service line and they answered and helped me with both issues. Customer service rep was friendly and efficient. I would order from Coleman furniture again. Great customer service!"
"I was unable to actually view all of the choices offered for what I was buying, but I sure tried."
"Every time I called or had a doubt about anything I had my problem resolved instantly. Honestly, 10 out of 10 experience."
"They have Eve I needed and the discount for Labor Day was amazing. I couldn’t resist to buy that bed!!"
"It's not often that I have the pleasure of receiving both top notch products and superb customer service. I would definitely purchase my swivel chairs and love seat again. The cushions are very thick and comfortably firm - just what I wanted. The accent pillows provide an extra appeal. Special shout out to the company's customer service who ensured all delivery and communication was 100%.
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"Easy online ordering and many items in stock we can't find elsewhere. Hopefully, everything will go smoothly with shipping and delivery!
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"The online experience was good and the customer care were helpful with any questions that i had on the services. They said the couch will be delivered in 3 weeks. Hoping they deliver on time as well."
A rep from Coleman Furniture, colemanfurniture, has responded:
“Hi! I'm happy to hear that our team provided you with excellent service and that you received a new table as quickly as possible. We appreciate your valuable feedback, thank you!”