ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.55/5
Shipping & packaging:
4.55/5
Customer service:
4.49/5
Return/Replacement policy:
4.41/5
Featured Review


Verified
5/5

2024-05-01

Good everything came on time

"It was perfectly easy to do
The videos very helpful
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're so glad that you found our repair videos helpful! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-01

shelf part for fridge.

"Purchase and installation successful."


Rep reply posted 2024-05-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did and we are happy that your installation was successful!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-01

Great service

"I ordered the wrong part. A person on the phone was very knowledgeable and helped me return the wrong part. He sent a document that only cost $12.+ instead of a ups charge of $77.00. Then he helped me order the correct part. Very friendly and made me feel important to their business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very happy that we could get your order taken care of and get the correct part to you for your repair! We are always happy to help and want all of our customers to know they are important to us. We look forward to helping you again with any repairs that may come up in the future!

Kind Regards,
Your Name
Customer Correspondence Team”


Verified
5/5

2024-05-01

Easy washer lid switch change.

"It was a very simple change. Five screws to take out, lift the lid and change the switch. The back panel came off to change the wiring."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-05-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy you chose us to help you fix your appliance and that your repair was successful! We'll be there for you next time, too!

Kind Regards,
Your Name
Customer Correspondence Team”


Verified
5/5

2024-05-01

Good experience

"Easy ordering...prompt delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-05-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We appreciate that you chose us for your appliance repair needs!

Kind Regards,
Your Name
Customer Correspondence Team”


Verified
5/5

2024-04-30

Fast delivery of correct part

"Arrived on time as stated. Part was the correct item. Your system made it easy, thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Your Name
Customer Correspondence Team”


Verified
5/5

2024-04-30

Samsung Refrigerator Wiring

"Part was easy to locate and order. Illustrations were great also. Shipped fast and was a great price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-05-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance!

Kind Regards,
Your Name
Customer Correspondence Team”


Verified
5/5

2024-04-30

Washer water pump

"The washer water pump and instructions for replacing were on point. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-30
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for telling us. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
4/5

2024-04-30

Seal worked perfectly

"I wish there were instructions included with the seal. Internet said to have the pointed ends to the right. After many many tries, the ends were pointed to the left worked perfectly. I have used your company for many items."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-30
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello Karen,

Thank you for taking the time to review our site. I'm so sorry that there is not instructions with the part but on our site we do have a repair video that comes under this part. I have included a link to the part on our site in this reply.

https://www.appliancepartspros.com/bosch-door-gasket-black-494772-ap3768902.html

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-04-30

Great place for appliance parts!

"My part was easy to find and easy to order. The how to install it video was excellent, and was the primary reason I purchased the part. Great place to work with! "


Rep reply posted 2024-04-30
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!

Kind Regards,
Your Name
Customer Correspondence Team


Verified
5/5

2024-04-30

Dryer fix

"Ordered bearing kit and belt for our Kenmore dryer. Installing was straight forward using the video. Works like new. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-30
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
2/5

2024-04-30

Water valve leaking

"I installed my new valve or water control that sends water ti the ice maker and the water dispenser. Unfortunately, the unit is leaking where the two plastic water lines go into the valve mechanism.
I need some suggestions to fix this or do I need a new mechanism?
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-30
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello Don,

I'm so sorry for the issue with your order. From the symptoms you are describing, it does sound like the water inlet valve you purchased from us is defective. However, there could be a leak in the plastic tubing where it connects. I would advise turning off the water to check. If it is the valve we can replace this part under your one-year manufacturer's warranty. Please give us a call at 877-477-7278 and one of our agents will be glad to assist you.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-04-29

No hassle buying ...

"They had exactly what I needed. Shipped the same day as ordered. And I received it within two days.

Highly recommended!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! We are happy to hear that the parts arrived quickly and we hope your repair was a success. We look forward to assisting you with any future repairs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-04-29

Very fast delivery!

"I had a washing machine down and the parts arrives inside 48 ours.


"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-04-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are glad you chose us for your repair and look forward to doing business with you in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-04-29

Made my repair easy!

"Excellent video demonstrating the small appliance repair, fast delivery on the part. Thanks so very much! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-04-29
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're so glad that you found our repair videos helpful! We are very happy to help with your appliance repair and we appreciate that you chose us for your appliance repair needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”