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Product & services pricing
4.30/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.58/5
Customer service:
4.52/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2024-04-26

Already given review!

"Out standing knowledge & help. Best service on the internet."

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Rep reply posted 2024-04-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Your comments are most welcome.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-04-26

Works like a charm!

"Everything about the system and parts just worked the way I liked. Will use again."

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Rep reply posted 2024-04-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-04-26

Parts ordered, Parts received

"I ordered the parts and I received exactly what I ordered in excellent condition in the time frame I asked for delivery. Will use the service again."

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Rep reply posted 2024-04-26
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,

Chris
Customer Correspondence Team”


Verified
5/5

2024-04-25

Part replacement

"Great overall transaction everything went well."

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Rep reply posted 2024-04-25
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Johnny
Customer Correspondence Team ”


Verified
5/5

2024-04-24

Fridge bottom tray

"Part fit exactly and was of sturdier construction than the original. Highly recommend for your appliance parts needs. Fast delivery."


Rep reply posted 2024-04-25
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for sharing your experience. We are happy you chose us to help you fix your appliance.

Kind Regards,
Johnny
Customer Correspondence Team ”


Verified
5/5

2024-04-24

Parts arived quickly, video was very helpful shoing exactly all the steps needed to remove the old part and install the new one.

"Am a repeat customer, I think that says it all"

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Rep reply posted 2024-04-25
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello,

Thank you for the endorsement. We are happy you found us.

Kind Regards,
Johnny
Customer Correspondence Team ”


Verified
5/5

2024-04-23

Great experience

"It was easy and quick. Thanks "

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Rep reply posted 2024-04-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy everything worked out! Thank you for taking the time to leave your review!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
4/5

2024-04-23

LG Dishwasher Lower Basket

"I placed an order for the lower basket for an LG dishwasher. The original basket was rusty in some areas. The part arrived in a timely manner; however, the plastic clips that hold the dividers in place were all broken. We took the retaining clips off the old basket and used them for replacements on the new basket. I didn't report this to the shipper because I was able to reuse the old parts."

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Rep reply posted 2024-04-24
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are so sorry for the inconvenience you have experienced with the part you received being damaged! To alleviate the cost of the damaged components you received, I have issued a 15% refund back to you in a direct email. We always want to take accountability for any item that is received damaged, so if there is anything else we can do to make this right, please do not hesitate to contact us back!

Kind Regards,
Kallie H.
Customer Correspondence Team


Verified
5/5

2024-04-23

Works

"Part worked and included helpful install video. "

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Rep reply posted 2024-04-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We're so glad that you found our repair videos helpful!

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-04-23

Quick follow up on shipping concern

"There appeared to be a problem with shipment of my order however after one phone call the problem was quickly resolved."

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Rep reply posted 2024-04-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for telling us. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-04-23

Great Experience

"Thanks so much for your speedy response and quick shipping! Would order from you again in a heartbeat."

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Rep reply posted 2024-04-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You are most welcome! We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-04-22

Fast service

"My overloaded door shelves were cracking. You had exactly what I needed, and sent them very fast! Thanks!"

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Rep reply posted 2024-04-23
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You are very welcome! We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-04-22

Thank You

"parts arrived worked perfectly Thank You."

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Rep reply posted 2024-04-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy your repair was successful and hope to assist you with any future repairs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
2/5

2024-04-21

Still waiting on parts delivery.

"Sure says "shipping soon". No estimated delivery date. "

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Rep reply posted 2024-04-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are very sorry for the inconvenience you have experienced with your order not shipping same day as it should have. I see that you contacted us today to bring the issue to our attention and we have confirmed the part will ship today for you. We have offered 20% off of a future order for the inconvenience, but if there is anything else we can do to improve your experience please do not hesitate to contact us back!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-04-22

dryer wheel.

"thanks it work fix it will buy needed parts from you thanks again."

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Rep reply posted 2024-04-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear that your appliance is back up and running and we look forward to helping with any repairs you may have in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”