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Product & services pricing
4.21/5
Chance of future purchase:
4.51/5
Shipping & packaging:
4.54/5
Customer service:
4.41/5
Return/Replacement policy:
4.33/5
Featured Review


Verified
5/5

2024-05-21

Ice maker frozen

"Whirpool ice maker stopped discharging ice. Suggested fixes were the motor controller or the thermostat controller. Changed the thermostat and am making ice normally. Will be returning the motor controller for a refund.
Important note - must use a thermal conductive paste between the thermostat and ice tray. Purchased a small tube from Grainger with a -60F rating for $6. The alumilastic mentioned in the repair video is expensive, hard to find and much more than you need.
"

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Rep reply posted 2024-05-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear that your appliance is back up and running! We are happy you chose us to help with your appliance repair and look forward to helping again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-21

The best

"I looked up the part, ordered it and it came in 3 days. I will use this company again and tell all me friends."

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Rep reply posted 2024-05-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services! Thank you for recommending us and we appreciate that you chose us for your appliance repair needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-21

Always helpful

"Whatever my problem, people always quick to answer and help solve my issue. Very prompt."

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Rep reply posted 2024-05-22
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We look forward to helping you with any future appliance repair needs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-21

Excellent

"Great price. Speedy delivery. Easy ordering. "


Rep reply posted 2024-05-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for writing this review. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-05-21

Good service

"Ordered a fridge icemaker cover. It turned up quickly and was well priced."

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Rep reply posted 2024-05-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-05-21

Perfect!

"The part we needed was easy to find on the website and the ordering was even easier. "

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Rep reply posted 2024-05-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-05-21

A very informed customer service crew

"I was very pleased with my fast and helpful response and accurate information given to me to guide my diagnosis and direct my purchase. "

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Rep reply posted 2024-05-21
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-05-20

Samsung Temperature Sensor DA32-00006Q Replacement

"It was the right part and it solved the problem. The "How To' video really helped."

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Rep reply posted 2024-05-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear that the repair went well! We're so glad that you found our repair videos helpful and look forward to assisting you in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-20

Great Experience

"The part I needed for my GE wall oven was shipped the day I ordered it and arrived within 2 days. Fit and worked perfectly. Great service."

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Rep reply posted 2024-05-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We are happy you chose us to help you fix your appliance!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-20

Exact parts needed

"Found the exact parts I needed to repair my Whirlpool dryer (over 20yrs old)! My problem was I did not read about all the potential causes for no heat and had to order more parts. Videos were very helpful!"

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Rep reply posted 2024-05-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We are happy to hear that your appliance is back up and running and we look forward to assisting you in the future with any repairs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-19

New Part works great

"Our Bosch dishwasher is 10 years old but still running strong. Unfortunately, the top tray had developed some issues. The replacement tray we got via AppliancePartsPros fits perfect and works so much more smoothly. We're 100% satisfied."

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Rep reply posted 2024-05-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We are happy to hear we could help get your appliance as good as new! We will be here for any appliance needs you may have in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-18

Excellent!

"Arrived early was efficient. Excellent company to work with. Will use again"

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Rep reply posted 2024-05-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! Thank you for choosing AppliancePartsPros.com for your appliance repair needs!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-18

Gas dryer repair

"Ordered parts arrived on time and fixed the problem. Thank you."


Rep reply posted 2024-05-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We are happy your repair was a success and look forward to assisting you again in the future!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
4/5

2024-05-18

Shipping was reasonable

"Received reasonably quick. Part has been previously opened, but looks as if it was not installed. Haven't had a chance to install it, so I'll see how that goes."

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Rep reply posted 2024-05-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site! We are sorry for any inconvenience experienced with your order, and if we can be of any further assistance with your install please do not hesitate to contact us as we will be more than happy to help!

Kind Regards,
Kallie H.
Customer Correspondence Team”


Verified
5/5

2024-05-18

Appliance Parts Pro Customer Service is very Helpful

"I have been buying appliances parts from Appliance Parts Pro for many year. Their Customer Service is very informative and take care of your needs.

Lately their delivery speed is also very fast. I can receive my parts in two days. That is wonderful.
"

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Rep reply posted 2024-05-20
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did! We appreciate your repeat business and look forward to assisting you with any future repairs you may have!

Kind Regards,
Kallie H.
Customer Correspondence Team”