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1/5

2020-04-15

Incompetent design

"I sought a review from altE for a solar system of around 6-7Kw solar panel capacity with Lion batteries. We received a quote which I forwarded to my solar installer who has many years experience. He confirmed that the design from altE, which included 200vDC controller with 150vDC rated breakers, would fry the system. His advice was corroborated by a second electrician. In addition, altE proposed using different charge controllers to the inverter meaning we would not get the solar information on the display.

Offering a specification with such fundamental errors removed any trust I have in the competence of this company.
"


Verified
5/5

2020-02-28

Got exactly what I wanted!

"I received my order just as promised and I was in great condition and I am very pleased!!"

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Verified
1/5

2020-02-27

Worst customer interaction I've had in many, many years

"This seems like a classic bait and switch. I send in a list of equipment, get a fast call with a reasonable estimate of value, I send the equipment in and wait.....then I get a note to call. I get a verbal response for half the value that I was led to believe was realistic. The Adorama employee, Jack Gold, has dodged me three times now, refusing to give me the rationale and breakdown of the estimate (8 pieces) to discuss.

Who do I call to get real service? At this point I want my equipment UPS shipped overnight back to me so I can stop wasting my time and yours with such poor performance.

David Perry
***-***-****
"

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Verified
5/5

2020-02-26

Superb trustworthy service as always

"This was my second purchase from Adorama and service was superb. "

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Verified
5/5

2020-02-22

New Klipsch Towers

"Excellent quality, price and fast shipping on my R-300’s which replaced my Polk 55’s"


Verified
5/5

2020-02-20

Excellent from beginning to end

"I had in mind to buy a camera. Like many people, I wasn't quite sure what I wanted or needed. I studied a lot, mostly on Amazon, but I also looked over B&H, Adorama and a few others. I finally decided on the Panasonic G9. Ive been buying electronics for a long time and the most important thing I learned was NOT to buy items new to the market, whether that means an updated model or something completely new that people are waiting for. That saves us a lot of money to buy something thats been out for a while, been tried and reviewed by lots of experts.

I wasn't aware that Panasonic was doing some ongoing firmware upgrades on some of their valued product, essentially bringing updates to the G9 that were not there when the camera was released. For instance, the GH5 was thought to be superior to the G9 in terms of its video features. But just a few months ago, Panasonic updated its firmware to v2 which is thought to be making the video assets of the GH5 and the G9 closer to equal than they were a year or two ago. Meanwhile the G9 pricing has been going down. If you are smart, you will buy everything that you can when its not so shiny and in high demand. That goes for cars and other big-ticket items, if you can.

The base pricing of the G9 varies not much from one dealer to the next. The body only pricing is $1197. That leaves you to buy everything else and that's where you look for values that can differ by several hundred dollars on the lens and other necessary items. Adorama had an outstanding kit that suited my needs perfectly. A free Panasonic battery grip (retail $347) was included in the kit I purchased.The kit also included the Panasonic Leica DG Vario-Elmarit 12-60mm F/2.8-4.0 Lens (retail $899), along with several items quite a bit better than most kit items, including the Peak Design 5L Everything Bag, a JobyGorillaPod 3k and a few other things, all included under the video kit option which are items offered in separate categories.

The salesman did a good job on the phone, so, though I bought online so that I would not miss out, I called back and assured he got proper credit ($$$) for helping me. I figured I got nearly $2750 in items I WANTED and only a couple that I did not want, such as a slow, cheap SD card, totally unsuited to working with the G9. And finally, a well-packed box and fast shipping from coast to coast. I paid $1797 plus tax.

A VERY GOOD PACKAGE AND VALUE... FOR SURE.
"

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Verified
5/5

2020-02-21

Professional all the way.

"Service was great and the delivery was really fast. "

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Verified
2/5

2020-02-21

I've seen a lot of poor packaging, but this was the WORST.

"Only $5,000.00 worth of lenses and a camera body, with some extra "bundle" stuff. It was all thrown loosely in a box with no packing material, and one piece of tape that was not wetted enough to seal, and was placed off center of the seam, so that the box arrived "pre-opened"....tape had broken and was barely attached. This could hardly be blamed on the carrier, and items were also dirty...like they'd been laying around in a dirty warehouse. This could be the result of the box being open during shipping though. I'd hate to order an expensive lens from this company given the way that they handle packing. Packing material and "H" type sealing of seam and ends should be done for items of any kind, especially cameras and lenses. I used to buy from Adorama over 20 years ago, but no more given their poor packing. I won't go into the problems with "bonus" items that were erroneous and Adorama's fail at rectifying the issue. "

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Verified
1/5

2020-02-20

Would not recommend

"I ordered a printer from them. They said it was on backorder probably till May (this was Jan). They said I would not be charged until shipped. In mid Feb I noticed two new charges on my account from Adorama. I chatted online, was given different excuses as to why these charges were there. Finally she says its a debit hold( two charges mind you...six weeks later). I asked her to reimburse because she had just told me they had no idea when the printer would be in. She said she couldn't do that. I would have to cancelled. I cancelled, they were too sketchy for me."

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Verified
5/5

2020-02-19

Great service ... AGAIN!

"The ordering process was quick and easy. The free delivery was welcomed and made it across the country much quicker than I anticipated. Its always a please purchasing from ADORAMA. They make it easy. "

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Verified
5/5

2020-02-18

Awesome Service

"Prompt Delivery and Awesome Product Selection !"

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Verified
5/5

2020-02-18

Excellent

"Very professional. Great service."


Verified
5/5

2020-02-17

Great products and price

"The lens was exactly what was sold. "


Verified
5/5

2020-02-15

Outstanding Experience All Around!!

"I had very informative chats prior to deciding on my purchases . The gent who helped me over the phone and took my order was PERFECT! Delivery was super fast. Looking over everything looks good but haven't tried the lens out yet.
One question I have I have bought three lens, filters, flash and a try pod but I have no points on my account. Gan you help me with this matter? Thank you. Ken
"

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Verified
5/5

2020-02-14

Awesome products!

"All around - products were in great shape, shipping was quick and fast and the checkout process was super easy and straightforward. Definitely returning to purchase more gear in the future! "

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