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Verified
5/5

2020-01-03

Reliable and responsible

"I just received my new camera but I had several purchases from Adorama. So far I am satisfied for everything. Orders shipped in time. Items are always as described. Question got answered very promptly. So far I enjoyed the experience with Adorama."

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Verified
5/5

2020-01-03

Fantastic Experience

"Overall, the order was fantastic. There was a minor problem with the initial shipment, and Adorama handled it quickly, efficiently, and didn’t get lost on the minutiae. Just a tremendous experience from start to finish. "

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Verified
5/5

2020-01-02

Excellent price, and fast shipping!

"Will buy from again. The Xbox one X is working perfectly. Got the most cheers at Christmas!"

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Verified
5/5

2020-01-02

Awesome service

"Just awesome service fast and reliable competitive prices."

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Verified
1/5

2019-12-29

still have not received my items

"never got my order I was emailed and was told I'm high risk so my order canceled even though I have $5000 in instore credit thru a third party. "

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Verified
5/5

2019-12-28

Delivered Right on Time

"Orrded my son an Apple Air mac, a few days Xmas and it arrived on time with no damage! My teen loves the Mac Air!"

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Verified
5/5

2019-12-28

Meets my budget and excellent delivery.

"services beyond my expectations. "

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Verified
1/5

2019-12-27

Customer Service Failure

"4 hours ago
My husband ordered a new IMAC computer…
My husband ordered a new IMAC computer from Adorama. He thought that all was well with the order until the following day when he received an E-Mail advising him that the order was cancelled. He called customer service to find out what the reason was, no one could give him an answer he was only told "something doesn't match". My husband tried to determine what he had done incorrectly with the order so he could rectify it, but the customer service representative would not help him, but said that his order wasn't wanted! My husband is a senior citizen with excellent credit. Our credit card had already okayed the transaction when Adorama decided to cancel it for no given reason. Someone from customer service could have helped my husband to understand what had happened but they could not be bothered. This is a shameful way to treat a customer without giving a reason. I would never do business with this company again nor would I offer a recommendation to any one else.
"

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Verified
5/5

2019-12-27

Great experience as always!

"Adorama has terrific prices, shipping options, and is a authorized seller of brands. I will continue to buy from them over other camera supply stores!"


Verified
5/5

2019-12-27

Shopping made easy!

"Easy ordering, great prices, fast delivery, quality products!!!"


Verified
5/5

2019-12-27

Perfect Delivery!

"Adorama offered a short time sale and I jumped on it. They shipped on time and it was in my hands the next day, in plenty of time to be wrapped as a gift. Thank you!"

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Verified
1/5

2019-12-27

Total retail failure

"Purchased items, received acknowledgement, couple days later receive shipping notice w/ tracking #, week later recieved refund. No email, no nothing. Tracking number still waiting for item. Contact support and they say "sorry about that". No explanation. No concession. No offer to honor the sale price and reship. They just borrowed my money for a couple weeks and gave it back as if interest isn't a thing and my time, which they wasted, was worthless. With service like that I consider myself really lucky to have received a refund at all. "

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Verified
5/5

2019-12-27

Benro Tripod and accessories

"I received my order within a few days after placing it everything was there and work just as described "

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Verified
5/5

2019-12-27

Adorama Is The Best

"Great shopping experience. I like the way Adorama deals with MAP pricing by including accessories with real value. My Z6 arrived on time, was packaged well and made my Christmas."

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Verified
5/5

2019-12-26

Always A Pleasure

"It is always a pleasure to do business with Adorama. Great service, prices and delivery."