"I have had difficulties in placing on line orders recently. Placing items in the shopping cart is sometimes a challenge when ordering from some of the sales emails. When I place one item in the cart and want to select additional items I often can't go directly back to the page I'm ordering from. And sometimes when I get back to the site, the first item is no longer in the cart. Then when I go to finalize my order, it won't let proceed without entering a mobile phone number. You already have a phone number (land line) for me and I do not give out my cell phone number. I have ordered for years from Acme without having to provide a second phone number. IT should make sure that final step to place an order goes on easily. The last time I called customer service for help on this problem, I got no help. Basically I was told to try changing browsers or redoing the order - basically that is a waste of my time. On a previous order I was so frustrated with this, I bought the item on Amazon - nice and easy."
"Great service, quick shipping. Never an issue with Acme."
"I was able to locate an accessory for a saw I recently purchased, which none of the stores locally carried - including the big-box store where I purchased the saw, and big-online. This was the first time I ever purchased anything from Acme, but I will be back."
"I was very happy with the amount of time it took for the delivery. I placed the order and it was delivered within two or three days."
"Ordered new grinder wheels for my new grinder with the Xfactor feature. Acme Tools had the largest selection of these wheels for Makita. Ordering and checkout a breeze. Fast shipping, received order in a few days."
"My order arrived sooner than promised, complete, in perfect condition and at a lower price than I could find on any other site."
"Transaction was seamless. I have nothing to write home about. My product was as advertised, shipped within the timeline provided, arrived undamaged and was offered at a fair price. I have no choice to be anything other than satisfied."
"fast shipping and good price"
"Excellent, quick response "
"Good sale price, easy online ordering, free shipping, and speedy shipping."
"awesome. no more comment."
"Easy online ordering, fast email response that order was received and being processed, then quickly shipped with email notice."
"I have ordered several things from Acme and am always pleased with the entire process. First of all, you will not beat the pricing! Period, end of story. Secondly, they always deliver on the things that matter, like shipping, customer service, and all the things you expect from your local home town guy. Great place to locate and buy what you need. "
“Hello,
Thank you for your stellar review. Your feedback will be passed along to our hardworking team members who process your order behind the scenes. It is our pleasure to provide you with a hassle free service and high quality tools and supplies. However, none of it would be possible without the support of wonderful customers like yourself.
We appreciate your comments and we look forward to working with you again in the future.
Thank you for your business,
Acme Tools”
"Ordered it online and it came two days later. Very fast shipping and just what I ordered. Very easy to find what I was looking for on website. Thanks Robert "
"The website was easy to navigate. The selection of tools was pretty extensive. The price of the tools were very competitive. Shipping was quick and accurate. The tool that I received was of excelent quaility and I am proud to have it in my collection. "
"Great as always! Love Acme Tools!!"
A rep from Acme Tools, KLAcmetools, has responded:
“Hello,
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words and we are thrilled that you had a great experience. We look forward to working with you again in the future!
Thank you,
Acme Tools Support”