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Product & services pricing
4.77/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.86/5
Customer service:
4.88/5
Return/Replacement policy:
4.76/5

Verified
1/5

2019-06-25

Can you say "Shyster?"

"They prominently displayed an ad for a Canon EOS 5D Mark IV camera body for $2149 - an extremely low price. They accepted orders, then sent out an email later saying they had "oversold" the camera, but expected to deliver in 4-6 weeks. 12 weeks later, they have not updated the status on my order - "backordered" - and have not responded to multiple messages to their customer support.
I wonder if they ever delivered on any of the orders they accepted? Maybe this was just a "click-bait"-type deal to increase their website traffic numbers?
Who knows - I just know I won't try to deal with these characters again.
"

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Verified
5/5

2018-11-16

PowerShot G7X Mark II

"For an upcoming trip, our tour operator suggested this particular camera as a good balance between simple point&shoot cameras and getting quality pictures. I searched online and found that 42nd St Photo had much better prices than even Amazon. Their website was easy to navigate and the whole experience was 1-2-3. I also ordered extra batteries and hi-capacity SD cards. And, like Amazon, when they promise delivery in, say, 7-10 days, your stuff comes much sooner - and it did. I have milestone celebrations coming up for some of our grandkids and I'll definitely be returning to their site for appropriate gifts."

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Verified
5/5

2018-10-29

resolved my problem

"I had a problem with an order the general manager contacted me and resolved it, I am very pleased and will continue to shop with them in the future
"

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Verified
5/5

2018-09-26

Great Experience with 42nd Street Photo

"42nd Street Photo had the item I needed and was able to ship it to me very quickly, right when I needed it! Great responsiveness and a place I will definitely bookmark for future purchases!"

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Verified
5/5

2018-07-02

A+ experience

"I found the staff to be very friendly and knowledgeable. They were able to answer any questions I had about my order. Prices of the items were competitive. My items were shipped and received on time. Would recommend to anyone looking to purchase a new camera."

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Verified
5/5

2018-06-08

excellent service

"No fuss, just excellent service, made sure I had what I needed for the camera. Competitive price. Shipped it fast."


Verified
5/5

2018-05-31

Good follow up

"I ordered online a camera body and lense. 42nd Street called the next day to confirm my order. The camera body was no longer supported by the manufacture under warranty and 42nd wanted to make sure I was aware of this before they shipped out my oder. They also checked to see if I wanted to include filters that were also on sale for the size of lenses that I ordered. The lense, camera body and filters have all been great."

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Verified
5/5

2018-05-26

Great Price and Customer Service

"I bought a Canon 60X Zoom for my sister from 42nd Street Photo. I searched the internet and several camera shops in my area, and 42nd Street Photo had the best offer by far. They were nice enough to phone me soon after I placed my order on line to let me know it would cost about $50 to ship the camera to Alaska where she was working. I had them ship the camera to me instead, for free shipping, because I was planning to visit my sister in Alaska within the month. The personnel at 42nd Street Photo were easy and very nice to work with. "

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Verified
5/5

2018-04-18

Excellent purchase

"Helpful staff. Deals are great! Satisfied costumer! Happy with my camera and the accessories. "

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Verified
5/5

2018-05-09

I am very happy with the lens I ordered

"This was the first time I ordered lens from 42nd Street Photo. It was a smooth experience, and the lens arrived on time with good package. I have been using the lens in the past several months, and it performed very well. Overall, I recommend 42nd Street Photo, and will order things from it in the future. "

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Verified
5/5

2018-05-08

I had a small problem and your associate took care of it for me. Very happy.

"Problem corrected. Very satisfied "


Verified
5/5

2018-05-03

Nixon DSLR 3400

"My experience was amazing! I was called as soon as I placed the order to ensure everything was accurate. I received my camera in a timely manner and it works perfectly. The price was amazing considering the cost a other places. Will definitely shop here again."

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Verified
5/5

2018-05-01

Great buying experience on my Nikon P900

"42nd Street Photo had the product I wanted at a much better price than I had found anywhere else. Buying process was quick and easy. Item was shipped and received within five days exactly as I was promised. 42nd Street Photo followup has been great. Highly recommend this business for all of your photography needs. 5 star rating. Will use again."

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Verified
5/5

2018-04-30

Excellent Photographic equipment supplier

"When I brought my Nikon 750 I was looking for a quality vendor that could deliver quickly. I did not need the typical kit packaging. 42nd Street Photo came thru on all counts! Very quick, reliable service with helpful and knowledgeable staff. Could not have asked for more. they were excellent at customizing my order with exactly what was needed!"

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Verified
5/5

2018-04-27

Nikon D5

" I experience with 42nd St. was awesome sales rep was very helpful when I bought my Nikon D5. It was shipped in a timely manner and it was exactly what I was looking For and I will recommend your store to any trouble for that is looking for new equipment .

Thank you
Wayne Niles
"

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