"My Canon RF 100mm f/2.8 lens arrived in great condition safely packaged. Great buying experience. The lens is all that it describes, totally happy with the decision to buy and the performance from the lens. Images are super crisp and beautiful.
All in all a great experience, I'm thrilled and 42nd street photo remains my go-to vendor for all my Photographic needs.
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"I purchased a new OM-D E-M5 Mark III as Christmas present for my sister who is a commercial model in Las Vegas. The process of ordering was simpler than Amazon, communication and fresh updates propels the company 1000 miles ahead of Amazon. My go-to for anything photographic!!!"
"I was looking for a particular DSLR camera, which was out of stock at my usual source so I took a chance and ordered one from 42nd street photo and they gave some genuine & helpful advice by e-mail. I am very pleased with the camera and lens. The condition of the camera was excellent and all cables and batteries supplied. Very good company!
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"I called 42nd Street Photo to get some advice for a Lowepro ProTactic BP 450 AW II Backpack I was purchasing for my husband's camera gear as a birthday gift. I first spoke to their online chatting facility which was really good and then I called them because it was easier for me to speak to one of their advisors rather than do a chat text. Both the chat and telephone advisors where really knowledgeable and helpful and helped me pick the right present for my husband, which he absolutely loves!
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"This is the first refurbished product I have ever purchased and I have no reservations about doing more business with 42nd street photo in the future. The lens looked brand new, comes with a great warranty, and took fabulous pictures. Thank you 42nd street photo for offering this product! We saved a lot of money and were able to purchase a second lens with the savings.
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"My journey throughout 42nd street photo has been nothing less than the symphony of the service excellence. Recently I bought the Panasonic HC-X2 4K Camcorder and well-structured layout of the website let me have a look at the features and recognize my choice.
Not only were the customer service representatives informative but patient with my questions, their commitment to a smooth buying experience was prevalent during each contact. It's a rare achievement for a company to feature an easy to navigate website, fast order fulfilment and first rate customer support.
I'll always check with 42ndphoto.com when in the market for Photo-Audio-Video products!
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"I wanted to gift myself a Christmas present and the staff at 42PHOTO helped me narrow down my choices to this great camera! Guidance and insights on Live Chat was clear, efficient and polite. No nonsense retailer! "
"I just want to thank you Mr. Jerry for all you do, very amazing. I was very skeptical at first, never heard of someone fixing low credit score on excellent reports. After being turned down for a home loan, I filed for my credit report to see what was on it. To my dismay there were duplications, misinformation as well as things that weren't even mine. No wonder I couldn't get the loan. A friend from work said to me that good day, my friend look out for JerryLink Credit Group on the Internet and so I did. After going through and I saw some positive reviews, I decided to contact them. I’m glad I did. It took only 15days to erase negative information, and push my score to 790s from the initial 550s across all three bureaus. You too can testify like me by reaching out to them today via: ****@**** or text ***-***-****."
"BAIT & SWITCH!! This company should be criminally prosecuted! They are liars, cheats and thieves. Don’t believe any positive reviews, they are all planted by the company. I ordered a lens at one price and when it arrived it was $500 more. I called the company to complain and they hug up on me and I. Don’t buy anything from them. You’ll be sorry"
"I placed an order for a Canon EOS 5D *********** DSL Camera with 42nd St Photo on 11/23/2022. The advertised price was $1529 whereas I was told that it is for an Import Model and with different video system. I will need to pay $1,999 if I want a domestic model. I agreed since I needed the camera urgently. Immediately after the call, I was going through some reviews of this store and came to know that there is no difference between these models technically and they are the same. The camera offers both PAL and NTSC options. The import models do not have Canon warranty. I should have done this research earlier. I did see that this store has decent ratings and did not go into the details to see that many other customers had the exact same experience. Within 30 mins of my call with the agent, I called them back and asked them to cancel the order. They declined. I would now like to get the excess amount $470 ($1,999-$1529) back from them. They had also promised 5 years Extended Warranty (refer order) whereas they have sent 3 year Warranty. I have tried calling them without any response."
"Sent me a bad or incompatible SDXC card for a $3,700 video camera I bought from them in same order - was on a shoot and that nearly screwed me. They wouldn't pay me for the return shipping and they also didn't refund a percentage for the $287 overnight shipping. Then, they slightly shorted me on the cost refund... Just shady stuff... the big guys I usually go to happened to be closed for the holidays. Stay clear of 42nd... "
"BEWARE!!! Sells gray market Canon products. Can not be registered for Canon warranty. If you buy online he will call you the next day and ask if you know that you are buying an international model. Of course you don't because nowhere on his website does it say that. Will offer you a US model for a couple hundred more dollars. If you are dumb enough to agree (smh) he still sends you the gray model that can't be registered with Canon. He throws in a useless extended warranty from a company that gets worse reviews than he does. He has a line of BS a mile long. I imagine he has been getting away with this for a long time. BEWARE!!!"
"DANGER! This company has hidden scam practices, very careful, it sells used items like new and if you want to return them they charge you 20% of the total. The shipment is set in 6 days and can take weeks without preventing it even though it has already been charged to your card"
"Called them to make sure the the Canon 600/4 II is in stock. The sales person was extremely rude and said "he doesn't have time" to deal with me, he's absolutely not doing to check if it's in stock, and I should just place an order and wait. Apparently the company doesn't want my $10k. Well, that's ok, I can live with it."
"Bought a Canon 90D from them. By mistake I ordered the international version which I didn't want. They emailed to verify international version and I called them (at their request) and they changed the order from international to USA warranty (+$100, not disputed) which I wanted. Here's the lie: I was told the camera would not function with standard SD cards and they offered, and I bought, an SDXC, UHS II, 350Mbps, card they suggested ($199.99). When I received the camera and card I checked the camera owner's manual and it will function just fine with standard SDXC, Class 10, 95Mbps, as long as you're not shooting 4K video or excessively long bursts of 10fps single frames. I emailed and called them asking them if I could return the unopened, NIB, SDXC, UHS II, 350Mbps, card. When they returned my call they told me there is a law (truth/lie?) preventing them from accepting a return of even unused memory card products and that their store policy prohibits it. I was never told the memory card was not returnable when their representative was on the phone with me before they shipped. Andy did not care that I would find a new place to do business when I informed him of my not knowing the return policy before buying. What did they care, they had my $200. Let the buyer beware. These guys deal in half-truths and will do and say anything to get and keep your money. I would not do business with them again if they were the last camera shop on Earth."