ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.77/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.86/5
Customer service:
4.88/5
Return/Replacement policy:
4.76/5

5/5

2024-02-02

Zeiss Sensor Cleaning Kit

"Product is impressive and a game changer for my optical equipment. Works as described, impeccable and flawless. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-30

Excellent service and great prices.

"Website navigation is easy. Communication with customer service was beyond my expectations. I kept receiving confirmation messages from them every time my order status was changing. Delivery time was sooner than I originally expected. My new Nikon D750 camera arrived in excellent condition. Excellent shopping experience!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-23

Amazing service and the best prices

"Well I bought the Sony Alpha a7R III camera from 42nd street photo. I ordered it, and within minutes I got a receipt through email. They kept me updated from shipping to arrival. Everything came on time and right to my door, with FedEx. Packaged, sealed and neat!! I highly recommend. Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-23

Nikkor AF-D 28-70mm Lens

"The used 28-70 f2.8 Nikkor lens is better than described, arrived well-packed, ordering was smooth and the whole process was slick. 42 Photo always packages items meticulously to avoid any damage in the post. I'd definitely use 42 Photo again. Can't fault the service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-21

Reliable and Proactive staff in the 42nd St. Photo Crew!

"I found the staff at 42nd st Photo very responsive and attentive to my questions and needs responding very quickly with a Davis & Sanford tripod that exceeded my expectations in landscape and outdoor photography. I have used them over the years and had no reason to complain they have always been very knowledgeable about the product I intend to buy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2024-01-19

Overall Pleasant Experience

"The experience was overall great just we had a few issues with getting a SmallRig cage as we'd already selected one as the website indicated it was in stock but after a day or two they sent a follow-up email saying it was out of stock! But in the end we got a case that was more expensive than our original accessory for the same price. Overall it was a pleasant experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-18

Great Customer Service

"I could not be more pleased with my purchase, the website contained a lot of helpful information. The response to my questions was prompt and complete. The camera that I ordered was shipped the same day and arrived at my home on the third day, in perfect condition. The camera was well packaged and organized. All items in this order were as described on the website. I have enjoyed doing business with 42nd street photo."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-16

Amazing as always. Love this company.

"I came across this company when searching for a Nikon Z6 II camera on the Internet. I am sometimes hesitant about using companies I haven't heard of, but after a call to and a conversation with Jack I was convinced. The service was excellent; prompt e-mails with information about my order, which arrived the next day and is a pleasure to use. Would recommend 42nd street photo as a top source of premium camera equipment.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-11

High-Quality Telescope

"I purchased this Celestron Omni 150 XLT reflector telescope via 42Photo on Amazon, I'm just starting out in astronomy and needed a knowledgeable and top-notch expert to guide me through the pre-purchase process. Jonathan exhibited unequalled optical knowledge and helped me sought through a labyrinthine of foreign brands. Very pleased with the Omi 150 XLT telescope, lenses and eyepieces. Excellent service and rapid delivery of the order. Highly recommend 42Photo for Telescope needs. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-09

Easy to use website, reliable fast service.

"Another excellent buying experience from 42nd street photo. Pricing was the best. Ordering process was simple and delivery was fast. As for the camera itself, very pleased with the quality of the photos, the manual features are easy to use and create great results. I have no reservations in recommending this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-07

Nikon Z6 II

"I had a fantastic experience with 42 St Photo and my camera was delivered on time, no issues. A Nikon Z6 II "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-06

A positive experience.

"I recently purchased a Canon EOS 6D Mark II camera from 42nd street photo, and I couldn't be happier with my decision. The prices offered are competitive, shipping was quick and I was able to complete the purchase on the phone. Extremely satisfied with the whole experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-05

Great Prices and great customer Service

"I wanted to buy my wife a point and shoot camera for her birthday. I called 42nd street photo as I had seen some good reviews and I wasn't disappointed, Jack gave some great advice and guidance and pointed me in the right direction with several options open to me. Shipping was seamless, and the camera arrived well within the promised timeframe. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-04

42 St Photo are Reliable

"You can rely on their word-if they promise to deliver an item within a predetermined schedule. They have a vast range of photographic and optical equipment all with concise and full descriptions that provide the information needed to make the right choice. They also provide insightful video reviews and tutorials about specific gear or photographic/video techniques. Great store and online presence and excellent customer care provided by what sounds like U.S citizens with pristine American accent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-12-29

42nd-PHOTO-is amazing

"I have always used 42nd-ST-Photo for any of my video and/or photo needs, because they always have what I'm looking for, they have great prices, and they have fast delivery time. They also have great customer service and their website is very easy to understand and navigate. Lastly, I bought a used Nikon lens back in 2020 that I still love and use today. I have recommended 42nd-ST-Photo to multiple people!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges