"They have created all fake reviews I think. My order neither get delivered nor any refund. Their customer care number also dont work.. NO RESPONSE, NO DELIVERY after you have paid the amount."
"I ordered from canada to madurai
They never delivered and gave all excuses and stories to prove they are right.
Im not a cheap guy to bargain for $5 cake. But they behave such a nasty way to prove they are right and customer is wrong."
"Very worst service provider ever seen ordered cake around morning 10 for my 5 years old brother they confirmed it will be delivered around 6 to 6:30 in the evening. Finally they called us cancelled the order around 6 in the evening. There customers care people like Lokesh, Ansual, Mohit, Vishal and Hemanth not aware about basic ethics how to speak to customers. They reconfirm that deliver order by next day but they not at all responded. Completely a fraud service company it is. My advice not book order with them. Also they will not refund money properly even though mistake is from there side. Completely a cheating firm."
"Ordered cake for Christmas, so far not delivered, may be will get delivered by new year, non reliabe, never ever should order anything through winni, will never reach in time, few days back ordeeed cake for my niece b day, cake was delivered next day, quite embarrassing to face ur loved one, once things ordered are delivered next day or too late, they should be sued in court "
"Worst customer service ever. I had Chat with Mahi. Cancel Rs. 99 candle and added Rs. 100 eggless option but she didn't want to understand and keep asking me to pay RS. 100. It's very hard to pay RS 100 on international credit card. Please don't waste your money. Don't recommend it to anyone. She is very rude."
"Winni doesn’t have wallet at all and they told me that money will be added to my winni account instead of my. Bank account.fakeee I haven’t received any money to any wallet or account "
"I placed an order for cake on Nov 16 for my son’s birthday. Order no : 011161175168 They said they will deliver between 7-9 pm. We waited until 11.30 but it was not delivered. Around midnight they updated in their website saying they delivered. I tried to contact their customer care through chat but they didn’t give proper response. Their customer care call is not working. After coming here, I noticed that this has been their pattern and they are looting our money in the name of service. Please don’t choose this website."
"This website a group of fraudsters and scammers. They have a good website and often come as number 1 google search result when you are planning to send gift to someone. My order number was: 011141172070
This is the process through which they will loot your money:
1) They will show you beautiful gifts and flowers in their catalogue, attracting you to place an order on their website.
2) You will place an order successfully, get a delivery date and pay the money through online transaction.
3) While processing the order, they will send you an email saying that one of the items in the order is not available but they can provide you an alternate. The email will also mention that you need to reach them back ASAP.
4) Now as a genuine buyer, you will reply them back via email and also try to reach them through their contact number (customer care). Both will fail as they won't respond to your email and also their contact number is just a fraud random phone number which never works.
5) You will now reach them through chat (available on the website). You will wait for ages. The agent will tell you that order will be delivered timely. You will now relax.
6) They will never deliver your order and now when you again reach out to them for refund, they will first apologize and then after your insisting will force you to refund the money in your Winnie wallet (what a joke!). If you ask them to refund your money to bank account, they will provide you timeline of 15 to 20 days but will never confirm the processing the refund to bank account.
This is the complete process of how they will loot your money. Stay away from them."
"My Name is Arun and I have ordered a gift for my brother on his birthday My Order # 00809980973. I have placed the order on Aug 9th 2020. They charged me 200 for delivery charge and it is yet be delivered. When I contacted the customer service they are not responding properly and not ready to give me a refund. Its a total waste of time and money. They are No.1 Cheaters."
"Don't order anything from this website if you are looking for on time delivery. They have spoiled my birthday party and sent the cake after the very next day of my birthday. Very ridiculous service. If there will option for minus rating, I will give them minus 1000..."
"What is your review of Winni?
HORRIBLE EXPERIENCE !!!
They will send you a totally cheap cake with cheap candles whilst you would have ordered a Cacke worth 2500 Rs with candles worth 250, this is what happened with me. Lotus flower children candle cost only 20 Rs and they sent me that candle whereas I had ordered a champagne designed candle worth 250 Rs. What a shame !!! The Cacke wasn't at all what I had ordered online for 2500 Rs and was more like a 250 Rs Cacke from our local aggarwal shop !! At last the customer care said they can't refund because I didn't accept the order ?? I mean WTF ! Why would I accept a garbage and show it to my mother who was celebrating her 60th on new year. This company is a total scam ! Customer care don't respond once they have taken money ! This is a nightmare experience with WINNI and I will never ever recommend anybody to order anything from this site. Save your hard earned money from these cheaters and order from somewhere else !!!!"
"hi i have ordered a red velvet cake of heart shape in winni they have given circle shape of cake when i have complained to the customer care they are not replying properly. I have said them to cancel my order but they have brought my order i am very angry on winni the customer care is not at all responsible on consumer problems so i suggest everyone to dont buy cakes in winni at all its a fraud company"
"Wish could rate something lower than 1 star. Ordered gift for fathers day.Chose standard delivery time. Nothing was ever delivered. No one to answer the phone, return email or chat. No money has been refunded. Not even acknowledgment. Please don't waste money by ordering from this website.order #00621889971"
"The worst cake sight ever. I have a premium cake however ended up getting a totally different cake. Their customer service is pathetic. I took me 4 days to reach out to them and then they ask me if the cake is consumed. The customer rep themselves told that they do not take any guarantee on the design of the cake without any such disclaimer mentioned on the cake. They also do not deliver the add ons and when I asked for a refund on my card they give you a refund on the wallet. After all this do they really expect me to order a cake from them."
"Ordered for something which looked nice in the picture and what was delivered was absolutely the opposite. Very disappointed with the service. Plz don’t ever use this service. No reply to mails and can’t get through the phone. "