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Product & services pricing
4.12/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.23/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5
Featured Review



Verified
5/5

2024-04-27

Mercury Elite Pro

"delivered quality and on time as promised."


Rep reply posted 2024-04-29
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that you are enjoying your Mercury Elite Pro drive! Thank you for choosing OWC for your tech needs. Your positive feedback means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-26

Satisfied customer

"Always a good experience. Great products & service. Very quick delivery. I've shopped them for many years."

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Rep reply posted 2024-04-26
A rep from MacSales.com, OWC_Michael , has responded:

“We're thrilled to hear that you're a satisfied customer! Thank you for your continued support and for choosing us for many years. We truly appreciate your kind words and are always here to provide you with great products and services. We look forward to serving you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-26

RAID saves the day!

"Ordered for an emergency and it arrived quickly and worked perfectly! Only flaw? Wasn't there when UPS delivered so I had to pick it up at a local pharmacy, where they've partnered for neighborhood delivery. Learned something new!"


Rep reply posted 2024-04-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that our RAID solution saved the day for you in your emergency situation. It's great to know that it arrived quickly and worked perfectly when you needed it. We appreciate your feedback and are delighted that you were able to learn something new through the unique delivery experience with our partner pharmacy. Thank you for choosing MacSales.com!”


Verified
5/5

2024-04-26

Great

"HD is as expected. Great service for the many years I have been dealing with them."

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Rep reply posted 2024-04-26
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your positive feedback! We truly appreciate your continued support over the years. We're thrilled to hear that your new hard drive met your expectations. Enjoy your purchase! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-11

OWC is GREAT

"Quick easy and great upgrade tools!
Truly a great place for all things Mac!
"


Rep reply posted 2024-04-11
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us and found our upgrade tools helpful. We truly appreciate your support and look forward to assisting you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-26

Computer docking station

"Exactly what I ordered arrived on time."


Rep reply posted 2024-04-26
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you are happy with your purchase! Thank you for taking the time to leave us a positive review. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2020-08-20

Excellent again as always

"They answered my concerns about the drive I wanted to get, and assured me it would work for what I wanted to do (run an older OS alongside a newer one on the same drive), and so far, it works like a dream!"

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Rep reply posted 2024-04-25
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that we were able to help you with your concerns and that the drive is working perfectly for your needs! Thank you for choosing MacSales.com and for taking the time to leave us this fantastic review! Keep enjoying your new setup!”


Verified
5/5

2024-04-25

OWC

"Great as always. I will be doing business with them in the near future"

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Rep reply posted 2024-04-25
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear that you had a great experience with us! Thank you for your kind words, and we can't wait to assist you again soon! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-25

Excellent product

"OWC Mac Pro caddy for SSD's are the perfect addition to a Mac Pro 5,1 to give it a professional look. Would buy again !"

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Rep reply posted 2024-04-25
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you're loving your OWC Mac Pro caddy for SSDs! It's great to know that it's the perfect addition to give your Mac Pro 5,1 a professional look. Thank you for your feedback, and we look forward to serving you again in the future!”


Verified
5/5

2024-04-24

Always the best

"Informative and easy. OWC is very helpful"


Rep reply posted 2024-04-25
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you had a great experience with us! Thank you for your kind words and support. We appreciate your feedback and look forward to helping you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-24

top job

"toi,ely correct specs fit perfectly and did the job it was instended for."

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Rep reply posted 2024-04-24
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the amazing review! We're thrilled to hear that the product met your expectations, fit perfectly, and did the job it was intended for. Your feedback is greatly appreciated! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
1/5

2024-04-24

They sell the items as brand New but everything comes with generic boxes.

"We placed 2 orders, one for Homepod Mini and another for Seagate Ironwolf SSDs.

Both items were sold as Brand New, we even talked to a representative to make sure the items are brand new. But everything came without original package, just generic brown boxes.

Very disappointed. Not buying here ever again.
"

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Rep reply posted 2024-04-24
A rep from MacSales.com, OWC-Celeste, has responded:

“I'm sorry to hear about the packaging issues you encountered with your orders. We always aim to provide accurate product descriptions and deliver items as expected. While our website does mention that these items were new but in bulk packaging, it's clear that there was misinformation provided by our customer service representative, and for that, we sincerely apologize. I understand your disappointment and frustration, and I apologize for any inconvenience this may have caused. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-24

Works Perfectly!

"Very easy to understand, worked well! Exactly like described."

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Rep reply posted 2024-04-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the awesome review! We are thrilled to hear that the product worked perfectly for you and that you found it easy to use. Your feedback is greatly appreciated!”


Verified
5/5

2024-04-08

Very happy with my MacBook Pro. This is my second OWC MacBook Pro.

"Just sent old computer in for repair. I had their 2 Year Eclipse Plan. Need to get last computer repaired. Will have to evaluate service on that later."


Rep reply posted 2024-04-09
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the 5/5 star review! We're thrilled to hear that you've had a positive experience so far. If you need any assistance with getting your computer repaired, feel free to reach out to us. We're here to help!”


Verified
5/5

2024-04-23

Exemplary service

"MacSales.com is right up there with the very best for customer service-- you can buy with confidence."

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Rep reply posted 2024-04-23
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with our customer service team. We truly appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”