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Product & services pricing
3.92/5
Chance of future purchase:
3.78/5
Shipping & packaging:
3.71/5
Customer service:
3.90/5
Return/Replacement policy:
3.86/5
Featured Review


Verified
5/5

2024-02-25

Wiring harness

"Easy to use. Had what I was looking for!"

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Rep reply posted 2024-02-25
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Reviewer1768168013,

We are happy to hear that you are satisfied with the part that you ordered from us. We, at CarParts.com feel great achievement knowing that we helped another customer put their vehicle back on the road. Thank you for this feedback!


Thank you,
Norylin T.
Customer Advocate Team”


Verified
2/5

2024-02-25

Bad shipping

"Can’t comment on the parts because the shipment was delayed twice, then when it showed it was delivered Friday it was not. It finally showed up Saturday afternoon after I had already gotten the parts. Need a refund and do not want to pay for shipping.
"

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Verified
5/5

2024-02-24

Dodge charger rt window switch.

"I was every impressed with the quality and price and also how fast the part came. I will be ordering all my parts from you from now on.

-Vince
"

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Rep reply posted 2024-02-25
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi vince1333505146,

We are incredibly grateful that you took the time to share your feedback with http://CarParts.com . Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

Thank you for doing business with us.

All the best,
Anthony C.
Customer Advocate Team”


Verified
5/5

2024-02-24

Alternator

"Quick and easy order experience. "

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Rep reply posted 2024-02-24
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

Thank you for your 5-star rating. We are delighted that you are satisfied with the part and the service you received from CarParts.com. We look forward to doing more business with you.


Kind regards,

Josely M.
Customer Advocate Team”


Verified
5/5

2024-02-24

First-time buyer

"As a first-time buyer I was quite impressed with the website and the quality of the product I ordered. I wouldn’t hesitate to buy again."

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Rep reply posted 2024-02-24
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“ Hi,

Thank you for your wonderful review. We are glad you enjoyed your car part-buying experience with us at CarParts.com. We hope you have safe travels and we look forward to serving you again soon!


Kind regards,

Josely M.
Customer Advocate Team”


Verified
5/5

2024-02-24

Pump and reservoir

"I ordered a pump and reservoir it was an exact fit plus it came fast with notice of delivery. I will be telling my friends and family to check you guys out "

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Rep reply posted 2024-02-24
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi cris597746353,

Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon.


Thank you,
Norylin T.
Customer Advocate Team”


Verified
5/5

2024-02-24

Headlight housing

"I got exactly what I ordered and it came quick. I did drop the headlight and a piece on the inside broke but I’ll still order more from here. Everything’s cheaper on this website than any other I’ve checked out. I just ordered another driver side headlight housing and excited already "

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Rep reply posted 2024-02-24
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Danireviews,

We are happy to hear that you are satisfied with the part that you ordered from us. We, at CarParts.com feel great achievement knowing that we helped another customer put their vehicle back on the road. Thank you for this feedback!


Thank you,
Norylin T.
Customer Advocate Team


Verified
5/5

2024-02-24

All the parts I get from you all always fit...

"It was always good that the reason I always order from you all..."

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Rep reply posted 2024-02-24
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Reviewer3866926169,

We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!


Thank you,
Norylin T.
Customer Advocate Team”


Verified
1/5

2024-02-24

It took on one hour for spam to show up.

"Ordered the parts I needed. Already receiving spam in less than an hour. . We don’t need it! Please consider changing your email practices. "

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Verified
1/5

2024-02-23

I paid extra to have my part delivered faster. It’s now 3 days past the expected delivery date and I still don’t have my part.

"The worst experience ever "

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Verified
1/5

2024-02-22

Tic Tok tic tok

"I ordered several thousand dollars worth of parts and 1 part was the wrong type. I did not notice until I went to install it 60 days later. They would not return or exchange for the correct part because of the "60 day rule". So check your parts and get them back quickly if it's wrong because there counting down the days until they can say tough, your stuck with it. "

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Rep reply posted 2024-02-22
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Zycoma,

Thank you for bringing this issue to our attention.

We checked on your order and based on the previous notes, there was a return request filed for a wrong Grille Assembly.

We sent you an email to address the issue and help you further. You may reply to the email and we look forward to your response.


Thank you,
Norylin T.
Customer Advocate Team”


Verified
5/5

2024-02-21

Great service

"My tail light arrived super fast. I got a great price on it. It fits perfectly. The best thing about this whole experience is the item was packaged very very well! Clearly this vendor is aware they are shipping fragile lighting products and packages your purchase accordingly. "

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Rep reply posted 2024-02-21
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Good day!

Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon.

Regards,
Patrice
CarParts.com”


Verified
5/5

2024-02-18

got right to the part!

"Out of the three sites that pulled up/ Nissan / All things Nissan / car parts.com.
the first 2 took me shopping for items i did not want, even with a description.
Carparts.com took me right to it. done in less than a minute, but spent 30 minutes
on the other 2 site. Thanks ! most likely conservatives !
Tom S.
"


Rep reply posted 2024-02-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon.


Regards,

Josely M.
Customer Advocate Team”


Verified
5/5

2024-02-18

Fantastic service and products

"I have now ordered twice from Carparts and it is a great service and prices that you will not get anywhere. I was going to order from Ebay but wanted to see if I was getting a deal. I found Carparts and their prices were so much lower. I emailed the seller of the head light that I was going to buy and in formed him of the price I was getting at Carparts. He proceeded to give me a lip lashing on wasting his time. Thank you Carparts I will not be going anywhere else for my Carparts needs. "

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Rep reply posted 2024-02-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

Thank you for giving us a 5-star rating. We at CarParts.com were thrilled to know you were satisfied with the part ordered. We hope to do more business with you.


Regards,

Josely M.
Customer Advocate Team”


Verified
5/5

2024-02-18

Great fit

"Delivered in a timely manner, 97 HD F250 front driver turn signal fit as it should."

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Rep reply posted 2024-02-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi kelanloch,

We are incredibly grateful that you took the time to share your feedback with http://CarParts.com . Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

Thank you for doing business with us.

All the best,
Anthony C.
Customer Advocate Team”