"Very great customer service and customer friendly excellents."
"I ordered several thousand dollars worth of parts and 1 part was the wrong type. I did not notice until I went to install it 60 days later. They would not return or exchange for the correct part because of the "60 day rule". So check your parts and get them back quickly if it's wrong because there counting down the days until they can say tough, your stuck with it. "
"My tail light arrived super fast. I got a great price on it. It fits perfectly. The best thing about this whole experience is the item was packaged very very well! Clearly this vendor is aware they are shipping fragile lighting products and packages your purchase accordingly. "
“Good day!
Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon.
Regards,
Patrice
CarParts.com”
"Out of the three sites that pulled up/ Nissan / All things Nissan / car parts.com.
the first 2 took me shopping for items i did not want, even with a description.
Carparts.com took me right to it. done in less than a minute, but spent 30 minutes
on the other 2 site. Thanks ! most likely conservatives !
Tom S.
"
“Hi,
Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon.
Regards,
Josely M.
Customer Advocate Team”
"I have now ordered twice from Carparts and it is a great service and prices that you will not get anywhere. I was going to order from Ebay but wanted to see if I was getting a deal. I found Carparts and their prices were so much lower. I emailed the seller of the head light that I was going to buy and in formed him of the price I was getting at Carparts. He proceeded to give me a lip lashing on wasting his time. Thank you Carparts I will not be going anywhere else for my Carparts needs. "
“Hi,
Thank you for giving us a 5-star rating. We at CarParts.com were thrilled to know you were satisfied with the part ordered. We hope to do more business with you.
Regards,
Josely M.
Customer Advocate Team”
"Delivered in a timely manner, 97 HD F250 front driver turn signal fit as it should."
“Hi kelanloch,
We are incredibly grateful that you took the time to share your feedback with http://CarParts.com . Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
Thank you for doing business with us.
All the best,
Anthony C.
Customer Advocate Team”
"Whenever we need parts for our cars....this is the place we go.
We are always satisfied.
"
“Hi 5carsrus,
We are happy to hear that you are satisfied with the parts that you ordered from us. We, at CarParts.com feel great achievement knowing that we helped another customer put their vehicle back on the road. Thank you for this feedback!
Thank you,
Norylin T.
Customer Advocate Team
”
"Good service and great product "
“Hi abdurahmanfarah,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Bry M.
Customer Advocate Team
CarParts.com”
"Ordered and replacement taillight assembly for my wife's Rogue Sport. Part arrive well packaged and fit like original equipment. Very happy with the quality of the part and the fantastic price."
“Hi bernieg2888653519,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Bry M.
Customer Advocate Team
CarParts.com”
"Associate assistance was polite knowledgeable and very helpful. That's highly appreciated. "
“Hi Reviewer2807064023,
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to doing more business with you in the future!
Regards,
Bry M.
Customer Advocate Team
CarParts.com”
"Best OnLine Phone Order GUY ! American .. And KNOWS CARS, and Products."
“Hi dantoo2,
Thank you for taking your time to provide us an inspiring rating. We are glad to hear that you were satisfied with the quality of service we are providing to our customers.Providing a great customer service experience is our priority. We're looking forward to doing more business with you in the future.
Thanks,
Emmy C.
Customer Advocate Team”
"This was a good prices and quick delivery. "
“Wow! Thank you for that awesome review, Please visit CarParts.com again soon!”
"I had a really pleasant experience"
“Hi Reviewer2281123280,
We are incredibly grateful that you took the time to share your feedback with http://CarParts.com . Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!
Thank you for doing business with us.
All the best,
Anthony C.
Customer Advocate Team”
"Representative was awesome.
Looking forward to the installation of ordered parts.
Thank you "
“Hi,
We appreciate you for sharing your wonderful feedback. We are happy to know that you are satisfied with the service. Thank you for choosing us and we hope to serve you again in the future.
Kind regards,
Josely M.
Customer Advocate Team”
"I checked several Car Parts Sites & CAR PARTS had the best prices & delivered the parts within 2 days of placing the order. The parts fit perfectly & look great."
“Hi James,
Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon
Regards,
CarParts.com”
"Everything arrived well ! "
“Hi josedemellocorrea,
Thank you for leaving a wonderful review. We, at CarParts.com are thrilled to hear such good feedback. We hope to do business with you again soon.
Kind regards,
Josely M.
Customer Advocate Team”
A rep from Carparts.com, CustomerAdvocateTeam, has responded:
“Hi Zycoma,
Thank you for bringing this issue to our attention.
We checked on your order and based on the previous notes, there was a return request filed for a wrong Grille Assembly.
We sent you an email to address the issue and help you further. You may reply to the email and we look forward to your response.
Thank you,
Norylin T.
Customer Advocate Team”