"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"Company sent me mismatched cabinet hinges without informing me that I was buying them that way.Doesn' that stink!!"
"Every time I have an order with cabinet parts the online service works great and everything usually arrive within 2 to 3 maybe four days at the most of order at my doorstep. Would highly recommend cabinet parts"
"Everything arrived on time or ahead of schedule and the prices could not be beat! "
"Hesitant at first but ordered anyway and the experience couldn’t be more pleasant, thank you guys!"
"cabinetparts, where good, it was FedEx, thst was tje **** with their tracking information, and promises of delivery times. i would not recommend using them again, on my next order. then when it was late getting here, they blamed it on anybody else, if though they still had the package in their trucks somewhere. "
"Exactly what I ordered and arrived on time. Product was well packaged and in perfect condition. "
"Shipping was good did not receive part #QS-9501 on order #F3349341 did not know on back order was going to call this week "
"fast shipping, excellent prices."
"The web site was easy to use and the parts that I ordered arrived quickly. "
"exact fit replacement drawer slides, exact same quality as came original"
"We have ten year old IKEA cabinets. The corner cabinets always banged. So it was terrific to swap the old hinges out with these new ones."
"Just what i ordered. Quick delivery."
"Customer service is really poor!"
"Customer service was very supportive thru several emails. "
"After reading somewhat mixed reviews of this company, I was apprehensive when my product arrived damaged.
However, they shipped a replacement very quickly, without requiring me to return the old one first. That’s far better treatment than one usually gets these days."