"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"The screws ordered were falling out of box. Good products but packaging ****"
"After getting the package I tried to make sense of the directions. Too complicated. I hate YouTube adds, but sometimes it's needed. Great resource and once I got educated it was a snap. The slides work really well. Much easier to do than the side mounts! I used the VLS 2 series and so far it's a great value."
"I got exactly what I needed and in short order. Thank you. "
"My order arrived sooner than I expected, and the quality of the slides was better than I expected. Needless to say, I am pleased!"
"Fit my needs exactly. Great instructions and easy to install."
"Exactly what I needed. Description was great on the website"
"Quality Price Delivery are excellent!"
"Cabinet parts had exactly what I needed for my cabinets at a great price."
"I sent them pictures and they were able to find the exact match that I needed. They had the Blum drawer slides that I needed, in stock. However, the drawer slides are very heavy and the brown paper they used was totally useless. I’m amazed that nothing was missing or damaged, except for the cardboard box the slides came in….that was obliterated.
Btw, I read some of the comments and saw several that mentioned the poor packaging.
Please listen and improve yours!"
"Very satisfied with not only the product, but the arrival was sooner than expected. I will definitely buy again from CabinetParts. "
"Perfect replacement for old ones!"
"I ordered some drawer slides and mounting parts. They seem to be good quality. It would have been nice if they either came with instructions or a link to on-line installation details."
"see above. Would like a label or something to return."
"I emailed with customer service several times and the problem was never resolved. "
"Agent provided helpful guidance, part arrived quickly and is working as described."