"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"Cabinet Parts combines a great customer experience, with an extensive selection of top name cabinet hardware, organizers and lighting. I will definitely shop with them in the future."
"Smooth process for ordering to delivery to installation at a good price."
"We ordered the Berenson cabinet finger pulls for our kitchen remodel. They were delivered within a week from Cabinet Parts.Com who provided timely tracking information. Thank you for a great product and delivery service."
"While the instant chat was very helpful in selecting the correct hinges I would have preferred person to person communications. I have been ordering replacement hinges for many years just by calling customer service but frankly having to go thru the current process was a big pain. I think you should rethink the current process. What would you do if someone has no computer?
Bill Flavell"
"Need 28 more knobs to complete my job"
"Came quickly. Would be a nice product but both ends of every rail was bent. I had to straighten them before installing."
"Our delivery was late and we haven’t received any update. Only after I reached out to customer service they told me there is a delay. They changed the shipping from ground to overnight free of charge but I still received it later than expected "
"Great quality products. Just what I needed to get the job done "
"I had a hinge that broke several years ago of my lazy Susan cabinet. I hadn't been able to match the right hinge from Amazon. I finally saw a # on the hinge and new the brand name was Blum. Google it and the part popped right up. Even though my cabinets are old, they still had the piece I needed to fix it!! Shipping was a little high for me, otherwise they would have got 5 stars!!! I'm very happy my doors are fixed!!"
"Ordered, delivered and installed. great service great parts 5 stars"
"Needed to replace a hinge that no longer exists. Recommended one worked with very little extra work. "
"Great item & quick shipping!"
"very nice product and made to specified request"
"These were exactly what we were looking for to replace some broken hinges on our older cabinets."
"It’s so much easier shopping with a specialist site than the big box chains. Much more clear information to help get what you need. "