"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Great customer experience and excited to use my new laptop."
"The service it give to its customers is really good."
"The company has gone out of their way to ask if I have questions or feedback."
"Great customer service didn’t have what I wanted but helped me get the next best thing. Product handling time was fast. Thanks for speedy shipping."
"What I needed, at a price I could afford"
"Ordering was easy and fast. Customer service was great. They kept me informed of my purchase. "
"I haven't received the product yet . My experience with the sale was great . Ordering was easy and straight forward. And an email was sent "
"First of all thank you for supporting us gamers! I have bought multiple laptops through Xotic and they haven’t disappointed. Throughout the purchase the only one that broke was after three years. I contacted support whom quickly helped and was efficient. Unfortunately it costed more to service than buy a new one. Therefore, I’ve preordered a new asus rog strix and cannot wait for it!
Thank you Xotic and keep up the good work. "
"That's pretty much it. "In Stock" became $4k is in limbo, after I paid. I'll know more about how my experience was sometime this summer, maybe. "
"Well, it's not completed yet, but everything about the purchase went smooth and quick. Was a very simple process to upgrade my pc. Would recommend to anyone. "
"The experience I had was good."
"Finding and building a good laptop was easy and the customization process was a breeze. Many options to choose from and the financing made it a stress free process! HOW EVER. Very disappointed in the shipping. I paid for next day and it's now been "shipping" for 3days. Tried speaking to customer service and have gotten no response."
"The ordering process was very user friendly and I look forward to receiving the pc i ordered. "
"I was happy to deal with you"
"The customer service representative responded to my questions about fans right away and was very nice and helpful!"