"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"I liked how easy it was to navigate the site and see everything. They offered all the hardware I was looking for. However, the over abundance of options I didn't care about was a little distracting."
"The website was very intuitive and the upgrades I selected were added with ease, it was an overall great experience! I’ll definitely be using xotic pc for my desktop build later this year. Keep up the great work!"
"I recently purchased a Gaming laptop from this company website, and so far, I am impressed by the amount of attention that I received from their customer service department. Thanks. "
"The experience was amazing, you were the only one who had the product that I wanted in stock and the most important thing is that I had the possibility to buy with any credit card, I'm so glad to buy from you, thank you so much "
"Niceeee they helped and support well "
"Love my new laptop! Fast shipping and great customer service."
"I was able to choose exactly what I wanted in my laptop and shipping was extent fast"
"Very good maybe in future im gonna buy more"
"Bought SAGER NP8770S in march 2021 and arrived a week later. I had some problem with nvidia driver and called xotic support. Within 24 hrs they emailed the solution and eventually fixed the problem. Thank you very helpful."
"I spent a lot of time shopping around to find a good company to build a new laptop. My friend recommended Xotic to me. If your gonna spend that kind of money you want go with what’s reliable and what’s going to give you the best bang for your buck. On top of the smart quality builds, the prices aren’t bad, they’re websites easy to navigate and understand. Great customer service, Iv received emails from one of the owners asking for feedback. So far I give my experience a 10 out of 10. My new laptops on its way and if the rest my experience is any clue I imagine I’ll be enjoying it till it’s time to update."
"Had a few questions and they were answered quickly and accurately. And even though this beast of a pc I ordered costs almost as much as I make in a whole year ( on disability) It will be worth it. I just hope it is good as I hope it will be with no issues."
"I love the additional options they have and the support."
"Ordering was hassle free, experience was good so far and there was plenty of available options to choose from. X170KMG is a beast of a machine wish you had an AMD version, but I guess that would be up to Sager/Clevo to make either way the laptop will serve me for a longtime. This being my first experience with Xotic PC I can't say much else about customer service although I do appreciate the pc build tracker feature it seems like it's not updated in real time."
"Really good experience. I got to choose exactly what I wanted and build it. If I buy another one it will definitely be from xotic pc"
"Pre ordered a ryzen laptop with 3070. Hopefully the silicon shortage doesn't effect it."