"The process is very streamline all options are right in front of you so I was a able to make a informed cost effective choice. This is the second device I have purchased from them. I love their machines and prices. "

"I ordered an Asus Strik G15 in Feb from Xoticpc. At the time I knew it would be at least April due to the very high demand of these gaming laptops. Xoticpc did send emails from time to time with updates. Which I was happy about. At the beginning of April I emailed asking about the status, and they said it would possibly be May. There were times I did feel like cancelling the order but I could not find anything with a Ryzen 9 and a 3070 for the same great price that they had. So I didn't cancel and waited. It's April 14th and I am typing this review on my new G15. I am glad I was patient. It was boxed up very nice.
Will be back to their site when I build a desktop in the next year. "

"I attempted to buy a laptop from Xotic based on my friend's recommendation from his. Found out, after placing my order, that they flag ALL debit cards as "suspect" and refuse to process your order. Can't even try a different form of payment because, of course, it takes them 5-7 business days to refund the charge they put on your card anyway. Customer service is 0% helpful on this issue, because they want you to pick one of their finance plans instead of paying up front through your credit union. Guess I'll have to look at their competitors for my new laptop instead."

"So my experience relates solely with their check policy. They say that cashier checks will be allowed after 5 days if you send them an image. Unfortunately, a cashier check sent directly from your bank doesn't count. And no matter what screen shots you send them it doesn't fit the only 2 allowed types they want. This begins the 21 BUSINESS day waiting period.

I'm a patient guy, but a whole MONTH waiting for a check to clear (which by the way was withdrawn from my account the day they received it) followed by however long the build takes (probably 2-3 weeks if past experience is any guess) then that means 2+ months without a computer that YOU HAVE ALREADY PAID FOR. Any other business this would be theft, but since it's a small shop in Nebraska I guess it's ok. Just ensures I won't be using them again.

If you use a credit card and pay the extra $50 I'm sure it's much quicker and more pleasant. For those of us money minded folks, go to Newegg or a similar place. They won't take your money then wait to do what you paid them for."

"At first when I initially delt with xotic pc the customer service was great. Unfortunately after I received my device I found out it did not ship with the operating system advertised during the purchase process. I contacted customer support to try and come up with a solution however (Trevor) the supposed supervisor basically told me I was out of luck and that if I wanted I could just return the device. This is in my opinion horrible customer service and this guy has no business being a supervisor. I am sure I am not the only one who would expect them to simply either refund me the price of the operating system or better yet furnish me with a activation key. I will definitely think again about any future purchases and go with a different company that would be willing to take customer service seriously. "

"My shopping experience was great and there are variety many different price options to choose from. Although my PC has not arrived because I barely ordered it 3 days ago I think it will end off with a high note."

"This was the best experience I have had building a laptop. They took all the crap out and just gave you the facts. Which is great in my book. Ordering was super simple so no complaints there. No complaints from me at all. "

"We bought a new laptop from Xotic a year ago and absolutely love it. When we decided to get a second one we went straight back to Xotic and didn't look anywhere else. We have had no issues with the product we got. We did have a few questions initially and the customer service team was great too. Very helpful! Very much recommend Xotic!"

"looking forward to receiving my laptop, they have a great selection of builds using top notch parts. However, they were not able to tell me how to get the "cash discount" promised during the build process, and aside from that i am deployed overseas so my APO address is really a "48 states" address, but they made me pay over $100 for shipping :( so overall i paid an extra $200+ which i should not have, and the CS rep had absolutely zero F's to give..."

"This site makes it no hassle to get a good pc."

"Shopping on the website was easy, and I was very happy to see so many choices for customization! Not only can you choose the size of SSD but the brand?! Great! Upgrade things like the thermal paste?! Another awesome plus!
It was unique and ultimately where I chose to put my money. Thank you for what you do. Can't wait for these laptops to arrive. "

"I liked how easy it was to navigate the site and see everything. They offered all the hardware I was looking for. However, the over abundance of options I didn't care about was a little distracting."

"The website was very intuitive and the upgrades I selected were added with ease, it was an overall great experience! I’ll definitely be using xotic pc for my desktop build later this year. Keep up the great work!"

"I recently purchased a Gaming laptop from this company website, and so far, I am impressed by the amount of attention that I received from their customer service department. Thanks. "

"The experience was amazing, you were the only one who had the product that I wanted in stock and the most important thing is that I had the possibility to buy with any credit card, I'm so glad to buy from you, thank you so much "