"I ordered and payed for my computer back in January. It was ETA in February but when I finally called customer service in early March they told me that the ETA's were going to be shipping late. I understand that due to the current environment, things could be delayed, but it's been 5 months and I'm still waiting for my computer. My bigger concern is that the company does not communicate with you at all. You have to constantly reach out to them to get updates. When I finally complained enough they upgraded me for free to a rush order but it's been a month since that I still have no idea when I will receive the computer I already paid for.

I will update once I finally receive my order because I have faith the the computer will be great but so far the customer service had been terrible

"

"Being able to order a laptop with the ram and storage I want rather than buying an off the shelf unit made bung from xotic an easy choice"

"I went ahead and purchased a MSI GE75, to replace a much older gaming laptop. This laptop far exceeds my current laptop. Due to microchips shortage, I didn't know if it was going to affect my laptop or not."

"They were super easy to deal with and I love their selection"

"Getting a pc from XOTIC PC was easy and reassuring. You can customize it to you liking to the smallest details to truly make it yours! Its nice to know that they care about the build and will make sure its in perfect working order before it gets shipped to you! Would definitely recommend this place!"

"Great serve from these guys! I ordered a preorder item, and they keep updating me every so often about its status, which is very reassuring and professional! These guys are an example of why you buy from a smaller buisness/vendor when compared with something like Best Buy or Amazon."

"Everything went smooth with my purchase except the fine print on the "pre-order" delivery. I felt as if you should clarify more. As I have to make payments for a device I don't even have and won't have for weeks but when I checkout it says "4 day delivery." Website is good, purchase went smooth and I still don't have my device after almost a week "not including" the extra 4 days it'll take to ship. Also emailed customer service and emails were fast/responsive almost immediately, good service as well just bad that I didn't know i'd have to wait weeks for this laptop."

"It was good hopefully they send my stuff out cuz I chose paytomorrow so I can make oayments"

"Easy, quick, and great product options."

"Bought a laptop from here. It was out of stock everywhere. They had them on preorder. Easy purchase with affirm would recommend."

"From using the website to he quality of the final product and everything in between, the purchase of this custom laptop has been a truly wonderful experience. The website was easy to navigate and had lots of options and pictures making the purchase very transparent. Once the order was placed it took a total of 5 business days to get my product. It showed up on time and in perfect condition. Everything looks and works like it should and I couldnt be happier. 10/10 would recommend!!"

"I didnt have any issues finding exactly what I wanted at a really good price. I believe if i did need help that customer service would have helped me right away with no problems either."

"The part options for the pc were awesome.
Checkout process was straight forward.
Very excited to get my pc!!"

"Just order my new gaming laptop can’t wait for it to arrive and to get playing!"

" The shopping experience at EXOTIC was excellent. The website is easy to use, and a great way to stay up on the latest computer trends and technologies. I will highly recommend you to all my friends."