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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5

Verified
5/5

2012-09-11

"Whitaker brothers were very knowledgeable and helpful throughout this transaction. They were easy to talk to on the phone as well."

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5/5

2012-09-11

"I was very impressed with the level of service I received with my purchase. A representative from the company contacted me to make sure I was purchasing the correct machine for our needs."

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Verified
5/5

2012-09-11

"Price is everything when you are purchasing for a State government and Whitaker Bros. has been the lowest. Fast shipping. And after the sale...customer service is excellent!

A TOP vendor!
"

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Verified
3/5

2012-09-11

"The first item we ever ordered from Whitaker came in with hidden freight damage. This review won't be completed until we see how this situation is resolved. It appears to be going in the right direction. We haven't received the replacement unit yet to my knowledge.
I am able to complete my review now as the replacement unit arrived in perfect condition and in a very timely manner. Whitaker Brothers took care of our frieight issue (which wasn't even their problem) and a new unit arrived shortly thereafter! A very conscientious vendor!
"

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Verified
5/5

2012-09-07

"Whitaker Brothers is excellent to do business with. They had the best prices I could find. John is extremely helpful and is very efficient with communication. Vanessa was very prompt in e-mailing my order information also. John let me know right away that one of my items was on backorder but I received my complete order very quickly within a couple weeks. I'm very impressed with Whitaker Brothers :)"

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Verified
5/5

2012-09-06

"Great prices and service! i found the best price for the martin yale paper jogger @ WhitakerBrothers.com"

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Verified
5/5

2012-09-06

"Solberry is a small company and Whitaker Brothers made our purchase effortless. Thanks you for the high quality, affordable equipment and the prompt delivery.

Robert Lewyc - Solberry Inc.
"

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Verified
5/5

2012-09-06

"This was our second purchase from Whitaker Brothers and were totally satisfied with both. We will definitely continue to do business with them.

Richard McCabe
Merlin Copy Service
So. Dennis, MA
"

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5/5

2012-08-30

"Awesome! From the minute I called I felt that I had made the right choice. Kuddos to Kyle Mitchell for him taking the time to answer my questions and steer me in the right direction. I will be contacting Whitaker Brothers again as my business grows and equipment is needed."


4/5

2012-08-13

"CUSTOMER SERVICE WAS VERY FRIENDLY. I WAS TRYING TO ORDER A SHREDDER ON LINE AND WAS NOT ABLE TO PUT ANYTHING IN THE SHOPPING CART. I CALLED THE 800 NUMBER AND WAS TRANSFERED TO SOMEONE WHO TOOK MY ORDER OVER THE PHONE.

UNFORTUNATELY I WAS TO RECEIVE THE SHREDDER IN ABOUT A WEEK. i CALLED TO CHECK ON THE STATUS AFTER A WEEK ONLY TO FIND OUT IT HAD NOT YET SHIPPED. THE REPRESENTATIVE FOR WHITAKER APPOLOGIZED FOR THE ERROR AND SAID IT WOULD SHIP ON MONDAY MORNING (AUG 13TH).
"

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5/5

2012-08-13

"Awesome!!!!
Great Customer service and great value!!! Could,'t beat it with a stick!!!!
"

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5/5

2012-08-03

"I am very impressed with the service and communication. I received a phone call just moments after placing my online order to confirm that I was getting what I need. This was very much appreciated.

Also, the price what the best!
"

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Verified
5/5

2012-07-30

"Excellent customer service-- Immediately after I placed my order for a paper folder I received a call from Whitaker Brothers whow wanted to make sure that the product I had order did match my needs. The product specs were explained to me very clearly. Product was shipped in a timely manner and arrived as promised. I was contacted again by customer serivce to see if I had any questions regarding set up and use of product. Thank you Whitaker Brothers for your quality service and professionalism. "

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5/5

2012-07-26

"Online ordering was easy and quick. Delivery was equally as easy. I would definitely consider ordering from them again."

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Verified
5/5

2012-07-20

"John Brown was instrumental in getting us the shredder we needed. Would definitely do business with Whitaker Brothers again."

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