"Transaction went smoothly, Representive called to verify the product was correct for the job I needed it for. Shipping was fast."

"Great vendor - shipped quickly and all was well!!!! Definitely shop again."

"The product is working very well for us. The description was right on. Before ordering I had questions that I went through chat with company reps and they were very helpful."

"Awesome service!! The time date machines we received and pulling us through the 2012 Presidential Election with all the incoming ballots and ballot requests we receive. Thank you for such a great tool"

"I found this company, and in particular John Brown whom I dealt with, to be highly professional. When I called for a quote from the company, John returned my call within 10 minutes and I had the info in hand quickly. Their prices were the best I found and the entire purchasing process was quick and easy. I would give this company an A+ and would not hesitate to recommend them."

"Your online site is easly to work from. The prices seem very competative."

"Very nice to talk with on the phone prior to me making a purchase on line. They guided me to the appropriate machine"

"Product is fantastic and working better that promised. John was a huge help and recommended all the spare parts and accessories that would have put us in a bind if we didn't have them. He went out of his way to make sure we were successful and had no down time. Thank you."

"After my order (a folder machine) was submitted on last Thursday, I received an email from your customer service regarding to the missing of the sales tax in the order, "We have received your order for the Martin Yale folder and I see that no sales tax was added to your order. If you are exempt from sales tax, please forward a copy of your exemption certificate to me. Otherwise, we will have to add sales tax to your order.". As I didn't check the tax exempt box during my order, I have no idea why the sales tax wasn't added to my order. Since I haven't received any status update on my order shipment, I sent an email to follow up with your customer service yesterday. This morning I got the reply: the sales tax is added to my order, and the folder is sent out today. It took a little bit longer than I expect for the order to be shipped. "

"Whitaker Brothers offers unsurpassed product knowledge with phenomenal customer service. My experiences with them has been nothing short of ideal. "

"John Brown, Internet/Nat'l Sales Mgr, responded immediately to our initial email inquiry re a folder/sealer and continued to answer our questions and provide info throughout the purchasing process in a professional, friendly and efficient manner. Whitaker is fortunate to have such excellent representation of their company. The folder/sealer arrived and I was able to connect with Whitaker's 'tech' dept for set-up assistance. Very satisfied."

"I was pleased with the ease of ordering and the price of the item I chose (MBM93M Paper Folder). I have seen the same machines at other sites for considerably more. When I received my folding machine, I happy to see how easy it was to set up and use. It functions very well. I feel I got a good deal for a good piece of equipment. Being in the public sector, getting a good price is very important to me."

"Purchased a MBM paper folder for our office online. I recieved a call within a 1/2 hour to verify that the paper weight we were using would work in the machine and to make sure this was the right machine for our needs. "

"My experience with the Internet/Sales Manager, John Brown was absolutely great! John was very professional, knowledgeable, and prompt to follow-up."

"Excellent customer service from John Brown. He responded immediately to my request, and gave suggestion over different brands. Extremely satisfied with pricing and product performance.
One criticism- the web- site was not as smooth as Shredders Warehouse."