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Product & services pricing
4.00/5
Chance of future purchase:
3.85/5
Shipping & packaging:
3.85/5
Customer service:
3.51/5
Return/Replacement policy:
3.33/5

Verified
2/5

2024-04-15

Delay in getting the item

"I have not yet received the lightweight bar. Please let me know when I will receive it.
Thank you
"


Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We truly apologize that you had an unsatisfactory experience with the service provided. We value your business and apologize for any frustration this may have caused. We will pass your comments along to the team to reach out.”


Verified
5/5

2024-04-14

always pleased

"I have ordered a few times now and I am never disappointed."

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”


Verified
5/5

2024-04-14

Satisfied Customer

"My orders were delivered fast and in great condition. Great customer service. Highly recommended. "

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2024-04-14

easy, convenient and fair price

"site easy to use and navigate , prices are competitive, found what I was looking for quickly"


Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-04-14

The staff uses these wipes at the dialysis center (where I go for treatmemts) to wipe down the machines after they're used. I

"I got a cold a while back and rubbed my nose and upper lip raw, while using paper towels, and it was quite sore. I asked the nurse for a wipe and gave me several to try. Thanks to her for her generosity, my face healed quickly. I thought about all the things I could do with those wipes.
PS - I saw other things I'd like , too! Maybe next time...
"

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2024-04-14

OK

"good service and delivery"


Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
3/5

2024-04-13

Determination of tenson

"Description of 3 factors to consider was good. BUT not very good guidance on relationships between size and tension of each product, except buy a kit. No phone number to call for questions. "


Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call, that number can be found at the top of the page.”


Verified
5/5

2024-04-13

wheel chair purchase

"Good Quilty and fast shipping. Prices where perfect."

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2024-04-13

Arrived fast, as described

"Thank you for fast shipping and as described Acapella "

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”


Verified
3/5

2024-04-12

I’m somewhat satisfied.

"I’m somewhat satisfied with the process, ask me when I get the product."


Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we hope to hear from you again soon!”


Verified
5/5

2024-04-12

Wonderful Service from Vitality Medical.

"Items arrived on time and are as described on the Vitality Medical website. "

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
1/5

2024-04-12

lost package

"Placed a order April 6th Paid the additional fee for 3-5 day shipping. I could not track order on line. Called April 12th and was told order was in shipping and had not moved from a location. then told it would take another 3-5 days to reprocess the order and then take another 3-5 days to receive. my order #1103790170.

Paul
"

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team to further look into.”


Verified
5/5

2024-04-12

Great

"Great company and fast delivery"

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
1/5

2024-04-12

poor customer service

"order was not delivered to my address"

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. and feel free to send the order number or email associated with the order to support@vitalitymedical.com and we can take a look into this. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
5/5

2024-04-11

Super Fast

"I ordered an item online on Sunday and I had it by Wednesday. What great service!"

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”