"The Wiesner clamp is more comfortable than the Bard I had been using."
"Forcing me to get a prescription for syringes that I already have a prescription for my actual medication is ridiculous! stuff that nonsense "
“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. That information can be found at the very top of the page of any Rx-required item near the product highlights as well as in the cart if missed, this is also required by the manufacturer. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"easy to use site. shipped when they said."
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"fast friendly give me all I formation I need"
“Thanks so much for the kind words, have a wonderful day!”
"I always have the best customer service experience with Amber in the Commercial Sales Team. She's always on top of all sales requests. Thank you!"
“That is wonderful to hear, we are glad that our agent was able to make it a pleasant experience and got you taken care of. We appreciate you taking the time to leave a review, have a wonderful day!”
"After two week-days since my order was placed, I still have not received confirmation and shipping information"
“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and will be taking a look into this matter. Please watch your email for updates on this matter.”
"I tried to use promos for coupons and nothing worked. I called and they were absolutely no help. Plus they charge for shipping."
“We apologize for any coupon issues, please be aware of any exclusions, or minimum requirements, and feel free to send the coupon code you were attempting to use to support@vitalitymedical.com and we can take a look into this. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"Trusted and tested, excited I got what I ordered. Thanks, team. "
“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"When I order the prices are great and delivery is fast."
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"Excellent products and customer service in an expedited timeframe. Well done! "
“We’re so happy to hear you had a good experience. We look forward to serving you again soon!”
"We ordered a bath chair And did not receive the appropriate discount as promised. When calling back to straighten it out, Customer service refused to honor it, So we decided to cancel. Customer service refused to cancel, Refuse to allow us to speak to a supervisor and basically told us there was nothing that we could do. They shared with us that this was a drop ship item, That had not shipped yet, nor had they even accepted the order. But yet we were not allowed to cancel. Manager called back and did cancel order for us and maybe we will try again. However customer service needs better training. "
“We are sorry that you are disappointed but appreciate your feedback. We are glad the situation did get resolved and we are committed to providing you with a great experience and hope you give us another chance in the future.”
"The ordering process was very simple. "
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
"Easy to place the order and get my order placed."
“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"The product was available, and reasonably priced at Vitality. It was out of stock at many stores, or the price was ridiculously high. The product was delivered the next day, I couldn't have been happier with the whole process."
“We are so happy to hear that it was an easy ordering process and were able to find what you were looking for, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Vitality medical care is good for the your health care."
“So glad you had a great experience, we look forward to working with you again, have a great day!”
A rep from Vitality Medical, Megan-VM, has responded:
“We are so happy to hear that you are pleased with the item and that it works well for you. Thank you for leaving us a review, we hope you have a great day!”