"great products and good prices"
"I'll give them credit for sending an e-mail about my product being back ordered, and giving a refund when I canceled the order."
"Exactly what I needed. Easy to order. "
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"Great Price & Fast Shipping"
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"Good prices and good service. 12 years and counting. "
“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”
"I found what I needed at a price that was below what other vendors were charging. It made my day! And shipping was really fast, too!"
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here at a price you are pleased with. We look forward to working with you again, have a great day!”
"The product I ordered was great quality and arrived so fast!"
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"Good price on an item that is often difficult to find. Packaged properly and shipped quickly."
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
"Easy smooth transaction. Lower prices available from others but slower transaction."
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review.”
"Initially, when I checked out there wasn't a view of what I ordered or when it would be delivered. I checked out anyway.... then I thought I would receive an email telling me when the order would be delivered. Waited, and called customer service. He apologized (but wouldn't tell me when the order would be delivered) and said I would receive an email in 5 minutes. 25 minutes later, I call again, another customer service agent said she would email me, which she did. Then I discovered it was the wrong product! Not the product I selected. I called again, and cancelled the order (within 35 minutes of ordering). Customer Service agent told me she cancelled it and I would receive confirmation of the that in 48-72 hours! Instead, I received an email thanking for my order and several days later, received the package. I called customer service again,,,,, and explained that I had cancelled the order. She told me it would take up to a WEEK to let me know if I could cancel. 2 days laters, and I haven't seen anything. I will call my credit card company and dispute this order. I just think maybe your customer service agents need more training. "
“We truly apologize that you had an unsatisfactory experience with the service provided. We value your business and apologize for any frustration this may have caused. We do show that the initial request was for the confirmation email and that tracking would be provided after processing. We will relay your concerns to the management team to further look into. ”
"Found all of my medical supplies at one source and items were at an exceptional price!"
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Excellent ordering process and reasonable prices. Delivery was quick as well. "
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"The price was the cheapest anywhere & they got here in 3 days!"
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"I went to the doctor the 3rd and it was delivered on the 4th I ordered a ring pessary and it’s truelly a life saver!!"
“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”
"Found item I wanted easily "
“We are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”