"Handled very well! Received a faulty product and the issue was resolved ."
"Decent prices & many quality products "
"They are the best. I eat one everyday."
“Hearing how much you love the protein bars has brightened up our day at Vitacost! Thanks for the great review you left us!”
"My order was fine. Is this sit a secure site when it come to using my bank card. ? Email me to let me know. Thank you.
"
“Thank you so much for the excellent feedback! We are happy that you enjoyed your experience with us! We've sent you an email.”
"I had a lot of trouble using the discount codes and the availability of some products. Took me about 45 minutes going back and forth to place the order. "
"The bags of chips were packaged perfectly with no damage to any of all the items. And arrived exactly on time "
“Vitacost strives to deliver the best customer experience, and it makes our day to know we have accomplished just that!”
"I ordered the stuff and it came in about a week."
“We are thrilled to hear that you are pleased with our service! Thank you for choosing Vitacost and for taking the time to leave us such a kind review. We appreciate your support”
"Happy with the service, I'll order again for sure "
“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
"Usually, Vitacost has been a good company to order vitamins and household items which are delivered to my front door. I received two items that I didn't order and, did not receive two items that were on my list. The two items on my list were $17 each and what I received was $6.66 each. Big difference, otherwise, I would not complain.
I emailed Vitacost and DID NOT get a response at all. Dissapointing to say the least. I left a message to customer service and did not get a reply. I have tried to contact the company and cannot get a response.
"
“We're so sorry that this happened. We've sent you an email to help. ”
"Vitacost is a very good merchant. The products I’ve bought from them have always been of top quality and delivered promptly."
“We're so happy to hear you are enjoying your experiences with us! Thanks for the kind review!”
"I have been purchasing from Vitacost for many years. They carry and sell the highest-quality products, and their prices can't be beat. The order process, whether online or by phone, is easy, quick, and accurate, and it always amazes me how quickly my orders are processed, shipped, and delivered. I would not buy from anyone else - why would I when my opinion is that Vitacost is the best. I always try to take advantage of their 10% - 15% discount offers as well as their free shipping. It doesn't get any better than that."
"Order from Vitacost all the time. Excellent products, receive quickly, quality packaging and fabulous Custer service of ever a problem. Will continue using Vitacost!"
“You might have just made us blush a little! We're so happy you had a positive experience with us, and we hope to see you back again soon! Take care!”
"Great selection of high-quality products I want, at the best prices I can find!"
“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team!”
"product well packaged and fresh"
“Thank you so much for the excellent feedback! We are happy that you enjoyed your experience with us!”
"Easy to use website, all the products I wanted at a great price, and fast shipping. I was very pleased with my first purchase experience and will keep coming back."
“Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future! Welcome to our Vitacost Family!”
A rep from Vitacost, Becky-Rep, has responded:
“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the Vitacost community! ”