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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-04-13

Very pleased with purchase

"Could not find different flavors of product except here- quick shipping. "


Rep reply posted 2024-04-13
A rep from Vitacost, Becky-Rep, has responded:

“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future.”


Verified
1/5

2024-04-12

My order was cancelled

"I am very established customer since 2010
My order was cancelled without any notice
When I called after 7 days of waiting for product I was told that there is some verification .it is not making any sense.
I did not receive any email regarding it
These is first time I am getting situations like that
I used vitacost for a long time to be treated like that
Very disappointed
"


Verified
1/5

2023-12-11

Vita cost has changed.!

"I used to buy everything and anything from VitaCost. I have stopped that now. They have switched from paper packaging to plastic packaging!
Everyone in the world is switching FROM plastic to PAPER and Vitacost is doing the opposite. THE PLASTIC PACKAGING CANNOT BE RECYCLED!!!!

Sigh - I only buy unbreakable items from VitaCost now. I buy everything else from other suppliers now.... sigh
"


Rep reply posted 2023-12-12
A rep from Vitacost, KevinRep, has responded:

“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team!”


Verified
1/5

2024-04-13

Never received my package

"V won’t let me tell u!!!!!"


Verified
5/5

2024-04-13

Great product

"The product was a good price. It was delivered quickly and on time. "


Rep reply posted 2024-04-13
A rep from Vitacost, Becky-Rep, has responded:

“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”


Verified
5/5

2022-05-03

THANKYOU!!!

"EVERTHING IS GREAT!!! THANKS VITACOST!!"


Verified
5/5

2024-04-13

Always dependable

"I took advantage of the recent 30% off sale by ordering double of all my pantry staples. This is a great blessing in our current high inflation economy. I had a product arrive damaged and my replacement was available immediately. I love Vitacost for selection, service, and prices."


Verified
5/5

2024-04-13

Excellent Service

"Great prices super fast shipping "


Rep reply posted 2024-04-13
A rep from Vitacost, Becky-Rep, has responded:

“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”


Verified
1/5

2024-04-13

wtf

"end up ordering another one from amazon which i got in 2 days. they would not return my call , made me wait on the phone for an hour because i wanted to find out what happened to my order"


Rep reply posted 2024-04-13
A rep from Vitacost, Becky-Rep, has responded:

“Hi there! We have sent you an email with the proof of delivery from Thursday. Thanks!”


Verified
5/5

2024-04-12

I ordered it and it came very fast I was very pleased..

"The only problem is I have a large sign on my front porch to deliveries on the back porch because of porch pirates but was left on the front porch"


Rep reply posted 2024-04-12
A rep from Vitacost, KevinRep, has responded:

“Thank you for your feedback! We're thrilled to hear that your order arrived quickly and that you were pleased with our service. We appreciate your note about the delivery instructions and will make sure to pass this along to our team. Your support means the world to us!”


Verified
5/5

2021-03-19

Exceeds Expectations!

"We are constantly amazed by the predictably fast service and product quality of our Vitacost orders. We can always count on the orders coming quickly, correct items in the shipment, and varied selection and quality of the products ordered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-04-12

"the picture of product was not what I ordered"


Rep reply posted 2024-04-12
A rep from Vitacost, KevinRep, has responded:

“We're sorry to hear about the issue you experienced with your recent order. Please reach out to our customer service team @ 1-800-381-0759 with your order details so we can assist you in resolving this matter promptly. Thank you for bringing this to our attention.”


Verified
5/5

2024-04-12

Quick Delivery

"My order was delivered quickly! "


Rep reply posted 2024-04-12
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you had a quick delivery experience with us.”


Verified
5/5

2024-04-12

Awesome service.

"Fast and efficent! Love they're products"


Rep reply posted 2024-04-12
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you're loving our products and services. Your support means the world to us! ??”


Verified
5/5

2024-04-12

Great Products, Great Service

"I've been a Vitacost Customer for many years now and I have never been disappointed with the products received. Vitamins, herbs, groceries etc. have all been A+.
Very fast delivery to boot !!
Order With Confidence as You Won't Be Disappointed !!
"


Rep reply posted 2024-04-12
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your glowing review! We are thrilled to hear that you are a loyal Vitacost customer and that you are happy with our service and products. Your support means the world to us, and we can't wait to continue providing you with all the items you need. Thank you for choosing Vitacost and here's to many more years of shopping together!”