"I received my order 2 days after I ordered it. The shipping was very fast. The prices on Toy Store Inc. is the lowest I found online and the product I ordered offers free shipping so I saved a lot of $$. I'm considering ordering another product from there very soon. They have a big selections of tokidoki items. But I wish they would have the moofia blind boxes. "

"I love Toy Store Inc's site. It is amazing easy to find exactly what you're looking for and even easier to purchase from them. They have a tremendous selection of the coolest toys and all sorted right on the side of the home page. Not just sorted by toy genre, but the types of toys of that genre as well. I definitely recommend Toy Store Inc. thanks to their ease of access."

"Great seller, great item, fast shipping! I will buy again from this store."

"I have tried contacting this company several times in the last two weeks about the status of my order with absolutely NO response back. The only thing I've ever received is the order confirmation immediately after my order was placed (obviously automated). When I check the website there is no shopping information, but yet at the bottom of the website it states they ship within 24 hours of payment clearing. I see the item I ordered is now showing "out of stock" as well.
I only wish I would have read the reviews before making a purchase! I'm most likely out my money as well - wish I would have used my paypal instead of my visa. I have a feeling I'm going to be out the $30+ of my order.
STAY AWAY from this company!"

"They shipped me the wrong product. I tried to contact them to get things sorted out, never heard back. A believe a business should at least have the decency to contact back to their customers.

Terrible customer service.
Will never shop again. "

"I'm very worried because I sent 3 emails over a 2 week period regarding my transaction and no one ever got back to me. I just found reviews most of them horrible on this site and now I'm regretting that I didn't stick with Amazon. It's a good thing I used paypal when checking out because I'll get my money back if my bookcase doesn't ship."

"I ordered a hello kitty playhut on 2/26/2010 for my daughter's 4th birthday and have yet to receive any confirmation and have now left a message via phone and also email with my paypal transaction info. After reading the reviews it sounds like I will need to pursue this with Paypal.
New comments in follow up on the same day: After filing a dispute through paypal the money was refunded right away, within minutes actually. This seller seems very shady based on comments, I wouldn't buy there again."

"It's been nearly *3 months* and the item has still not been shipped by Toy Store Inc. So far, I cannot get a response back by email. I did get a supposed customer service phone number for them, ***-***-****, but no one EVER answers the phone!
DO NOT PURCHASE ANYTHING FROM THIS COMPANY!! "

"I placed the order for a stuffed toy on 2/10/10. When the item did not show up by 2/23, and there was no tracking info online concerning my order, I emailed ToyStoreInc several times to inquire. I used more than one email address, and received no replies. The contact phone number listed went to a fax. I filed a dispute with PayPal and within hours received a confirmation from PayPal that the dispute had been resolved. Apparently, whoever refused to answer emails or take phone calls at ToyStoreInc was quick to refund my money when PayPal became involved. A credit appeared on my statement a couple of days later.

Interestingly, I noticed that after I'd placed the order, the stuffed toy was listed as "out of stock", then "In stock" after the dispute. Where was it in the interim?

I found it suspicious, and the negative online reviews confirmed that something shady is going on at this place. Why these folks seem so cavalier about deep-sixing their own rep is a mystery to me and apparently many others.

I went to Amazon and got the item for a slightly higher cost, but was rewarded with the typical excellent consumer experience. I'll stick with Amazon."

"STILL WAITING FOR MY ITEM AFTER ALMOST THREE MONTHS! EMAILED PROMISES, BUT NOW NO CONTACT OR ITEM. SUSPECT FRAUD."

"Too bad I did not see these reviews before I bought a toy on Feb 2nd and I am still waiting. I send 3 emails asking what is the problem,but they do not answer.
From all the year shopping on-line with other stores this is the first time I have a problem with one.
Too bad Toystore inc; you should care about your costumers or to out from the market.
MLuma"

"*** DO NOT SHOP AT THIS STORE ***

Just like numerous other reviewers, my order was never shipped. The website said the item was in stock and they charged my credit card (well, PayPal did), but the item was never sent to me. I filed a dispute with PayPal on day 44 after my order and got my money refunded. Amazingly Toy Store Inc. has updated the price of the item and now claims it's out of stock.

This store has very questionable business practices. Stay away from them."

"HORRIBLE!! I ordered a figure from them, and after 4 emails and 2 calls with NO RESPONCE, I had to file a complaint with both PayPal and the BBB. I am normaly not so rash, but they not only pushed me, I can tell from others that have the same problem.

I also notice that after I placed my order, a couple days later the figure I ordered went from 32.99 to 49.99 that's AWFUL.

I tried to give them the benefit of the doubt, but really, don't bother with them. "

"Ordered ariel costume here, then read reviews and was concerned. Received order on 1/25/10, completely satisfied. Seldom leave reviews, but thought Toy Store Inc was getting a bad reputation from the reviews. Thank you for making my granddaughter's birthday a hit!"

"DO NOT BUY FROM THIS STORE!!!

I ordered an item from them on Dec. 8th. It's now Jan. 24th, and the website says the item is out of stock. I never received any notice about this, never got my item, and never got any of my money back. I e-mailed them TWICE about this, and no one EVER responded back. I am going to try calling them tomorrow, but am getting sick of getting nowhere (it's too bad I had no present to give my boyfriend on Christmas, thanks to these guys).

My overall experience with this store has been horrible. I see from these reviews that I'm not their 1st disgruntled customer, & I doubt I'll be their last. Buyer beware!"