"After placing the order, I was extremely apprehensive when I saw that the order was unsuccessful. I immediately called their sales line to ask for help. The person I spoke with, clarified everything and explain that no payment was made. He then placed the order on my behalf and gave me the order number thereafter. I was promised that the order will be delivered in 4-10 working days and yes it was. I received my order on the 6th day. Thank you for everything."
"Placing order was simple and the website is easy to use. Prices are great and in fact they are one of the best reseller when it comes to the product's prices. Customer service is good, although it could take a day to get a response from the email, they do their best to answer all my queries. Delivery is OK and I even received it on the 8th day, but I think they can improve it. Overall, I can say that this is a good store but they need a bit of improvement and it will make them the best reseller."
"Always had on time delivery, great service and transaction. Happy with the outcome of my order.
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"I got fast and pleasant responses to my inquiries. Customer service were polite and just like their service, they are also easy to deal with."
"I chose Simply Electronics because the price they offered for the specific phone I wanted was considerably lower than any other, including Amazon. Their delivery times are much longer - I had to wait two weeks - but for me it was worthwhile given the price difference. Customer service is good and they arranged for me to collect phone at a convenient drop off point so I was able to pick it up the same day as the courier delivered it without having to wait in."
"Very happy with my purchase and got it at a great price."
"After an awful experience from another re-seller who is offering good prices and deceiving 3 day delivery, I tried my luck from this store who is also offering low priced items but the service is way better compared to the previous re-seller, although the delivery is 4-10 working days, I received my order on the 5th working day and they never failed to give me an update about the delivery status. They gave me a tracking number when it was shipped and the courier on the other hand sent me a text message about the delivery. It was a great experience and I wll keep this store for future purchase.
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"Prices are unbeatable and my order was quickly delivered. perfect!"
"I have to say that I was skeptical when I ordered my LG phone as it was coming from Hong Kong. However, the phone arrived in 9 days and their customer services were brilliant. They kept informing me throughout the process of the progress of my phone. I have to give them to marks for their business. Thank you Simply Electronics. I will not hesitate to use you again."
"Fast delivey. Demonstrate care with the following of my parcel until it has been delivered."
"It was such a wonderful experience. The items are amazingly priced and the service is superb. Good job!!"
"My hesitation and doubts about the company, service and the product was already erased when I received my order on time as promised. I called them 3 day after the order was placed due to the alarming negative feed. They stand behind their promise and proved me that I don't need to be worried. Received my order on the 6th working day and it was awesome. Cheers!!"
"Ordered a few mobiles from SimplyElectronics on 24th of July and paid it with pay-pal. Money was cleared immediately. At the time I ordered, all the mobiles were in stock and can be dispatched in 2-3 working days. Today 01 August and my items are not dispatched yet!!
Moreover, order status says "Order Held You will need to contact us for more details. Kindly refer to our Contact us page". There contact us pages says nothing about it. Tried to phone them, even tough their website says 24 hours helpline, tried to phone Saturday UK time 9am and found it closed!
Now my question is, if you need any further details from me to complete the order, why would u wait 8 days before asking me to contact you?? why cant you just drop and email asking me what exactly do i need to contact you for and what is it you want from me??? Unbelievable!
This is a scam website and never buy anything from there. Dont believe what anyone says about there website. I will have to fight to get my money back but good news is that rather than paying it buy card, i paid it through paypal. "
"This store improved a lot. I purchased a phone last year but it was delivered after 16 days. Due to the price offered for a camera that I wanted, I placed another order and prepared my self to receive it late. To my surprise I received an email on the 3rd day saying that the order was shipped and they provided me with a tracking number and a link to track the order. It was delivered on the 5th day. Very happy with the service and I hope that you will continue improve."
"This store offers a wide variety of affordable gadget and the service is excellent. I am very happy with the quality of product. Thank you."