"I was sent a defective item and no help at all. Got offered $20 refund to fix myself. If anyone else is having an issue with them which I know many people are, file a complaint with the United States Consumer Protection Agency.
https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection"
"Ive ordered a secaine android head unit for +- 100 euro. This unit is for VW. After installing the unit I Fins out that the wifi is not working as if should. It is not stable. It connectie And disconnects zo ik cant download data with the wifi. I have contacteer Seicane about it and they send me the mainbaord so i have ro fix the problem myself. I've asked for a replacement unit but this i cant get. I swapped the mainboard and they send the wrong mainboard. The hardware button on the unit do not have the correct function. I asked for replacement but no. They send me a display, again i swapped it but this did not fix anything. Then they say, go tot a local store to have it fixed. This is useless because they send the wrong mainboard. After 4 MONTH the unit still dont work. Now they want me ro send the unit back. Ok if they come pick it up, but no I have to pay the transport. I dont pay the transport i have paid enough already. i've paid for a working unit wich it is not! They just dont help and leave u with a broken unit. DONT BUY A SEICANE PRODUCT!!!!!!!!!"
"BE AWARE! I bought one of these thinking it's from USA as the website.....
Took 4 weeks to arrive and the radio itself does not work.....
Was sent a fm module and was told get someone to fit it to try and see if it works!
CHEAP Quality don't do what I did and loose all your money.
CHEAP Chinese!!!
"
"I bought a unit for a Hyundai Sante Fe and it simply would not fit the right hand drive version. I had to fork out Aus$80 to sent it back... thier mistake (or incompetence) not mine"
"I have a Honda Accord and have had nothing but problems just like everyone else who has left a review about them. Ac controls dont work, outside temp stops working on dash, and customer service ****. I had to send mine back and it costed me $80 to ship it back to them just to receive another faulty radio a month later! I'm beyond disgusted with this company. DONT DO IT! BUY IN THE USA. At least that way if you have any problems 1. Theyll speak the same language 2. It wont take months to return or exchange 3. They wont try to offer you $30 for a refund on a $400 radio"
"Bought for Mitsubishi Shogun/Montero/Pajero in June. Was constantly rebooting by August, and not even powering in by October. Too as l garbage!"
"I bought a car stereo unit, everything look good, I got it and it doesn't work, it doesn't even start. The worst is not just that, it is that I've been trying to contact with them to get some help or a replacement and they don't even reply to e-mails/facebook or anything. I tried sending them videos, pictures, they just don't care. There is no way I can get my money back.
DON'T BUY FROM THEM, it's a scam."
"Plus 1 month to receive goods.
When I wrote them to cancel the order, they sent anyway the package.
I'm still to be refunded.
They ****. "
"All was fine until i started using the device (32gb /2gb) android 8.0 (fake is android 6 but who cares)
as soon as i started playing music i hear a AM radio station playin in the background. and no way of tuning that off.
also volume doesnt affect the radio at all ramains at a medium default audio setting but is always there.
Support promised 2 times they will send a link for new firmware but never received anything.
also contated their main website and all they say contact the seller (in aliexpress in my case) absolutely useless now have a useless head unit. (unless you like a bad AM pinoy sports channel that is :-)
ps, did find newer roms and MCU but at no avail didnt solve the problem ,
in other words hope yours works. if it doesn't your totally screwed "
"I purchased a unit for my honda accord just over a year ago and paid extra for the "Sony HD Reverse Camera" as an optional upgrade to the standard reverse camera the unit came with.. I recently went on their website to purchase another unit for a family members car and realised I only received the standard SD camera instead of the Sony HD.. after emailing them with an attachment of my receipt and offering to send photos of the camera I received I have been back and fourth with "Selina" who has gone from either the order number doesn't exist, then the order never included a camera to now just insisting that the unit is out of warranty! This has nothing to do with the issue they have the worst customer service I've ever dealt with.. do yourself a favour and buy from another company "
"Stay away from this company, I purchased a radio for a mercedes e320 and paid for express shipping. Listed on their website is a handling time of 1-5 days before shipping. I am currently on day 7 with no tracking number. The will not cancel my order which leaves me with the only option to go to my bank to dispute the charge. Poorly ran company, possibly scam. "
"I bought one of there radio head unit and the ac did not work. I told them my problem and they did not want to do any thing about it. They didn't want to take the item and repair it nor did they want to do a refund. My ac still do not work and they are not trying to fix the problem. They will give you half broke item and don't even care about the effect. Don't buy "
"avant de commander j'ai demander si l'article etait compatible ils m'ont dit oui ,j'ai commander l'article 214 euros et ensuite un mail l'article n'est pas compatible ,je leur est demander le remboursement ils m'ont user pendant 1 semaine pour me vendre un article compatible a la place 80 euros ,je leurs est demander le remboursement de la difference ,ils m'ont dit ok dans 2 jours cela pendant 10 jours ,j'ai deposer un litige paypal la ils m'ont dit enlever le litige et ont vous rembourse, j'ai refuser sur les conseils de paypal .ils ont envoyer le colis et toujours pas de remboursement de la difference paypal leurs a demander de rembourser ,et la ils ont decider qu'il fallait que je leur renvoye l'article car il ne rembourserait pas la difference!!!!!!!!!!!!!!!!!!!!!!!!!tenez vous loin de ce vendeur"
"I bought a seicane headunit for my 2014 fj cruiser. I know I’ve seen a lot of bad reviews on here but I said fck it and went in $450 after shipping and taxes. And oh boy was that an amazing decision. The unit is amazing. It looks stock and everyone loves it. I can play games watch YouTube or netflix and so much more. The only reason it would get a 4/5 is there is (understandably) a lot of left over wires which I assume are for connecting other accessories you might have picked up along the way. The only problem with all those connectors is they’re plentiful and they slightly make a clutter, but you don’t see that once it’s installed. Overall I am very happy I took the chance on this company. It works so well and it puts a smile on my face every time I turn the car on. The cool part is also there’s an amplifier app where you can adjust the sound way more in-depth than the normal bass-treble-mid settings on a normal headunit. Also as a side note, the Apple CarPlay component works amazingly and I’m am very happy with this purchase. My theory of all these negative reviews are either user error or the buyer buying the cheaper model which has less power and capabilities making it more vulnerable to failure. I installed this on my own taking only a couple hours. 10000% worth it. I hope this helps on your road to purchasing a new headunit. "
"I was very skeptical at first, but after purchasing and installing I love it. Great product, sound quality is as good as factory unit or better. The only reason for not giving 5 stars originally is the connector on GPS antenna broke when tightening it. The company contacted me and sent new GPS antenna. Great product and great to do business with the seller."