"I ordered 3 lenghas for my daughter first week of July but didn't receive it until late august and early September. They took too long to ship and I am not happy with there service at all. Unprofessional people works there and half of the time do not know what they are talking about. I never got my free gift and they advise if I place another order they will give the free gift...thanks but no thanks I will never order from your website nor will I ever recommend your website to friends and families."

"I am very glad to receive my order. I would like to thank you very much for your caring service. I have received my order safely without any defect. I am completely satisfied with your delivery service. I will surely contact you for my future orders and will be very pleased to do so."

"I ordered 3 Sarees with blouses; I was very pleased how well the blouses fitted me. They did a great job with the blouses. Items that I bought were very good quality and I got free shipping which was awesome. Customer service was excellent; it was easy to get in touch with someone. A big thank you goes out to Ankaj Kumar for always notifying me of any changes or checking with me first. Great job! ļ I have been a regular customer and I hope to receive same excellent service in the future."

"My suggestion would be to avoid this website if you actually want what you paid for.

I have ordered two sarees. They were supposed to be delivered in 25 days. It's been a month and they haven't even SHIPPED those, let alone delivered. Eid is in 2 days, so obviously I'm not getting it for the occasion I ordered it. And those were gifts, so yeah...

Then when you try to figure out what's happening, it's a headache. I sent a query about a week ago, no answer. I'm beginning to think they don't have it and are just ignoring me. Their live agent system is also a joke. They will just log off if you ask something they can't answer.

So, it is a hassle. Don't bother. I am just hoping I'll get the order... eventually.

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In response to prkanki's response::
[I wrote the review before I send the dispute to end this problem.]

Please don't lie. I emailed asking you if you don't have the product (and if there was any alternative), but you never gave me the option of picking something else. Then, it would've never reached the point of dispute.

---------

Again, you did NOT give me the choice. I have chat logs from 'live agents' and email correspondence that prove this. But if you still want to insist... I have nothing more to say.
"

"My over all experience was ok i learn a few things however :order in advance if you plan on buying for an occasion because the timeline 7 day shipping is what my item was listed under i did not receive in 7 days but in 18 days. Ok so as for online live customer care chat be careful of your response they are there to promote the site my apologies for any offence taken in me saying this. My outfit well i am in the process of having it fixed because the item i ordered was a kameez with a skirt and instead i got a sleeveless kameez with a jacket also the jacket was suppose to be velvet i receive a raw silk apparently there was an error on the site on contacting Sareez about my issues with my outfit they have refunded me some of what i paid which i am contended with they also resolved the problem in a timely manner.
My advice is when purchasing if they are doing the stitching ensure you tell them in detail how you would like your item sewn when filling out your sewing details use the additional box at the bottom if you have to.
I may purchase in future because although there were some problems they were resolved and over all the working on the outfit is beautiful.."

"I had sent a few of emails asking about the delivery time before placing the order, they assured me that it would arrive in 7 days and it has not been delivered yet. They have yet to give me a specific delivery date. The screens for one item said I would be able to enter measurements after placing the order , but this want the case either. The whole order process was complicated and more time consuming than it should be . "

"I'm a regular customer to sareez, I really love they're products quality and collection. "

"I am realy pleased with yr service. I am on line on other site like utsav, kalika etc,but yr are the best,since i don't have to pay extra fee for delivery etc. Thanks again."

"I must say I liked the first red salwaz kameez I ordered but the second one was not really what I had expected. The actress was in a seated position and I failed to notice the embroidery on the waist which is not really my taste. The long sleeve looked very elegant in the picture but was not what I had visualized. I cannot ship it back because it will cost me too much.... "

"Hi,

I am Pratima, a returning customer, I am not satisfied with my order because i did not get what i wanted.

My salwar kameez which i ordered is torn.

Please look into this matter as soon as possible.

Thanks

Pratima

"

"I placed my order on the 25th and it arrived at my door in New York on the 30th! I couldn't be more pleased. "

"The fabric looked very cheap and is easily ruin, the sewing was not neatly done, very tacking i had to take it to a seamstress to be tailor, cost me twice the amount of money also the sleeves very very tight, hopefully i will be satisfied with the others that i orderd or I will have no choice but to return."

"What a beautiful sari and such powerful colors. Elegant and real to its pictures online. =)"

"I eagerly waiting for my sarees but I have not received yet.
Please check when they are going to send my two sarees.
One saree ordered May 08/2014 and one is May 18, 2014
SKU -79-3139SA218457 ordered May 08, 2014"

"Im truely satisfied , love the Saree and delivered on time.

Thanks a lot.
I highly recommend Sarees.com , nice selection , excellent service."