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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5

Verified
5/5

2013-01-23

"I use to buy most of my important stuff online and have come across a lot of online websites which has given me different experiences but I only wants to remember the good ones and ordering with samstores was one of them.

I ordered a couple of items when I moved into my new house and as I was already moved I wanted them as quickly as I can so I personally called samstores and ask for the exact time I would be getting my items and they said they can ship and I can have these in two days on ground shipping charges and they really fulfilled their promise and I did. That was the first time I faced such a company who didn't ask for extra charges but make to deliver to me in two days in just ground charges. I should say excellent service.
"

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Verified
5/5

2013-01-07

"I bought some apliances from them recently. The order was processed in a very timely manner. There sales people were really helpfull."

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Verified
1/5

2013-01-04

"NOT recommend this store at all. I ordered online and immediately paid for a Pioneer black region free DVD player and received the item only after a couple of days. But the item they sent me was the silver which was not what I ordered. The reason why they sent me was because the black was not in stock. Can you believe it? I immediately returned it but it took a couple of weeks to get even a part of the amount that I paid even after a couple reminders over the phone. Their return/credit department was so slow in process. Another problem is they deducted a shipping fee $18. It should also be refunded to me because they could not sent me the black item. They have to do it right. I can't believe what people rate them 5. I do NOT recommend them at all."

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Verified
1/5

2012-11-15

"You need to be careful because they will promise you one thing and do something else. I purchased a refurbushed refrigerator and I was told it would be dent and scratch free.

The shipping company dented the side of the refrigerator during shipment. I only notice it after it was opened. Samstores provided no help or compensation after I provided them documentation and pictures. I filed with the BBB case number 94419298 and they just rolled over. They are not A+ store. Peter is the owner and he cannot be trusted.
"

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Verified
5/5

2012-10-08

"We recently bought an LG refrigerator from SamStores and are very satisfied with our experience. The unit was cheaper than most other places, it shipped very quickly (7 days from purchase), was packaged to withstand a nuclear bomb blast (plastic wrap, foam, plastic wrap, thick bubble wrap, more plastic wrap, cardboard, and one last layer of plastic wrap all taped up), and was not damaged at all. Also, my wife's experience with their customer service was above par and we are very grateful for such a good overall experience. Will definitely be using SamStores again for our other appliance purchases."

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Verified
5/5

2012-09-20

"I really want to recommend samstores to all those people who want to buy online and I am recommending it after I am satisfied. I bought a TV, it was cheaper as compare to other webs, fast delivery and definitely easy processing. I believe it is the place to buy electronics online. "

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Verified
5/5

2012-09-20

"This site is awesome, got my phone the same week I ordered it, I'm deff comin back when I wands upgrade me phone."

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Verified
5/5

2012-09-20

"Its been a great experience to shop from samstores, amazing customer service, on time delivery and definitely large range of variety. I bought Samsung galaxy S2 from their website, it was comparatively cheaper when I compared it to other websites. I was worried about on time delivery because I had some bad experiences in past on some other webs but samstores proved me wrong, exact the day they told me. If you guys looking to buy online, samstores is my first recommendation."

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Verified
5/5

2012-09-20

"Hello All Online buyers,
One stop for all electronics products is SAMSTORES.com, I give 100% satisfaction guarantee from my experience of buying from this store online. I bought GSM unlocked phone order# 10108. Service was A++ lowest price in the market comparing with 12 more sites for the same products. Reply back from customer service for updating my order was the best. Samstores is the store for me & my friends to buy products for now & also in future. Thank you so much samstores & the staff. I appreciated your help & effort.
"

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Verified
5/5

2012-09-19

"I had recently placed an order for a dishwasher for 220 volts on samstores.com. I had ordered it on the 31st of August and the delivery was made on the 4 th of sept. this is by far the fastest shipping method I have experienced so far. Kudos to samstores. Keep up the good work."

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Verified
1/5

2012-09-12

"Do not use samstores, they are a rip off.

I paid for a phone 8 months ago via paypal, i still have not received it, or an equivalent as they once suggested..

they lied to me over phone before I purchsed, told me it was in stock. it wasnt.

I instantly ordered via website, eventually got email back "not in stock".

they then offered another model etc etc etc, now they dont even answer my emails, they still have my money, I have received nothing.

absolute rip off, dont use them.
"

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Verified
5/5

2012-07-31

""Got my Air Conditioner unit on time to beat the heat."
Super fast service.
"

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Verified
5/5

2012-07-27

"We work for Non profit groups in Africa. Always tight on budget.We love to shop Online as we save time and i can compare diffrent models with the best price.I have been buying 220 volst products from samstores.com from last 8 to 10 years for diffrent project in Africa. I have also visted there store couple of times for large orders.
They have been efficently and very professionally managed my orders. I have only good to say about them. Sometimes they have gone
over theline and given me the service. Recently we had a container going to Africa and there was some space left. We got a call from Ghana they had requirement for 2 refrigertaors. We called samstores to get us that in 2 day time. Guess was we got that in 2 days for the cost of ground shipping. They have provided our company A+++ service. GOD bless them and GOD bless America.
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Verified
5/5

2012-07-15

"My family has recently moved to Israel and over there it is very hard to find Multisystem TV's for a good price. I came across samstores.com through google and I called them right away. I spoke to a gentlemen by the name of Benny and he was very helpful in finding me 3 different size multisystem tvs's. I had a requirement of a 32'', 40'' and a 60'' tv. I had called many other companies but none of them, again, none of them were able to provide me with the LED tvs all in Sony. But this company already had what I wanted and all I had to do was to place the order. I received my shipment withing two days and I did not pay any thing extra for that expedition. I will definitely recommend this company to anyone who is shopping for electronics items and especially for TVS. They have what no one does and that is variety in their products. If you call other companies then they just offer you to buy what they have, not what you ordered. But this company will only provide you what you ordered. Thank you Samstores."

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Verified
5/5

2012-07-12

"Ordered some 220 volts appliances for store pick up and got them on time.Will order some more after my experience with them.
"

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